locked
Locked Out of O365 Business RRS feed

  • Question

  • I have been locked out of O365 Business and am unable to receive two-step verification to access admin portal, after a hack. How can I get back into O365? The account has two-step authentication but since account is locked the authentication code is not being received. I am not even able to access O365 Support and have been on hold for a tech for hours and hours. 
    Tuesday, March 17, 2020 11:10 PM

Answers

All replies

  • Unfortunately you'll need to rely on O365 support for this

    hth
    Marcin

    Wednesday, March 18, 2020 12:11 AM
  • Please reach out to https://support.office.com/home/contact
    Wednesday, March 18, 2020 5:55 PM
  • You can follow along here or also chat / email microsoft account support using the links at page bottom.

    https://support.microsoft.com/en-us/help/12429/microsoft-account-cant-sign-in

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, March 18, 2020 6:06 PM