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I have an Authentic version, it is just older. RRS feed

  • Question

  • I have verified that the version of Office I have is Authentic.  It is just an older version from 2001 and I cannot afford to buy an updated version.  Is there a way to get my version authenticated or do I just have to put up with the message that comes up when I run these older programs?
    Sunday, September 12, 2010 11:20 PM

Answers

  • Hello KatDaug,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Thursday, October 7, 2010 8:37 PM
    Monday, September 13, 2010 1:20 AM

All replies

  • Hello KatDaug,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Thursday, October 7, 2010 8:37 PM
    Monday, September 13, 2010 1:20 AM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, October 7, 2010 8:37 PM