Unable to download or purchase Certificates RRS feed

  • Question

  • Hello I have passed 72-680 TS: Windows 7, Configuration on 11 Feb 2013 and today i have successfully passed 72-640 Windows Server 2008 Active Directory, Configuring but still i am unable to see my windows 7 certificate yet. Can anyone tell me exact that how long it will take to be appear in the download or purchase tab in my microsoft profile ? currently when ever i click over Download or Purchase tab in my microsoft profile a message appears (

    MCP Certificate Manager
    It appears you have not yet earned a technical certification from Microsoft. Please explore the Certification Planner to view your in-progress certifications.If you have earned a Microsoft Office Specialist certification, you can obtain your certificate from Certiport.

    If you have questions, contact your Regional Service Center.


    One of my classmate have already got his Windows 7 certificate after 48 hours.. can anyone tell me whats wrong with me and people who are facing this problem ?



    Tuesday, February 19, 2013 3:00 PM


  • Hi,

    It can take up to two weeks for Microsoft to receive and process your exam records. If it has been more than two weeks since you took your exam, and the results still do not appear on your transcript, or if you notice any other problems, contact the Regional Service Center nearest you. 

    For more information, please check this site (http://www.microsoft.com/learning/en/us/program-membership.aspx)

    Most importantly, check back to Prometric site and make sure that status changes to "Pass" and you are safe.

    Cheers and congratulations! 

    Milton Goh
    Blog: blog.nerdytwo.com
    Twitter: @miltongoh

    • Proposed as answer by axel79 Tuesday, February 19, 2013 8:25 PM
    • Edited by Mr. Wharty Tuesday, February 19, 2013 11:40 PM Fix URL
    • Marked as answer by Horizon_NetEditor Tuesday, February 26, 2013 5:15 PM
    Tuesday, February 19, 2013 5:28 PM