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Validation Website Appears to Be Down RRS feed

  • Question

  • I have tried accessing the validation website from multiple Windows 7 computers from multiple networks. https://www.microsoft.com/genuine/downloads/validate.aspx

    Below is the diagnostic report from the PC I am trying to validate.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YGJJK-QYRD2-396Y3
    Windows Product Key Hash: rdB6Xv0rz2NkeTRE66tCcbaOAYM=
    Windows Product ID: 00426-070-1399733-86234
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A0BB69BE-3678-4744-8E30-03378AA4060A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    <g class="gr_ gr_84 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="84" id="84">User Agent</g>: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A0BB69BE-3678-4744-8E30-03378AA4060A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-396Y3</PKey><PID>00426-070-1399733-86234</PID><PIDType>5</PIDType><SID>S-1-5-21-775607133-3191550772-88353523</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E5530 non-vPro</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121008000000.000000+000</Date></BIOS><HWID>729C3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-070-139973-00-1033-7601.0000-1492018
    Installation ID: 010210999242258535819410289995932725466162020340558564
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 396Y3
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 2
    Trusted time: 6/12/2018 11:42:30 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:23:2018 16:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAAABAAEAAgABAAAABAABAAEA6GH8cp6fhlfEAAL/7MYKtSTB/LEYP8AKlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL  CBX3   
      FACP DELL  CBX3   
      HPET DELL  CBX3   
      MCFG DELL  CBX3   
      FPDT DELL  CBX3   
      TCPA APTIO4 NAPAASF
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl
      ASF! INTEL HCG
      ASF! INTEL HCG
      SSDT SataRe SataTabl
      SLIC DELL  CBX3   
      BGRT ½

    Tuesday, June 12, 2018 3:50 PM

Answers

  • Unfortunately, your MGA report indicates you have a not-for-resale MSDN Subscription product key for Windows 7 Ultimate edition.  The reason it is no longer valid is because the MSDN subscription account is no longer active and thus all product keys associated with that account can no longer be activated.  You will need to purchase a genuine Microsoft Windows license and perform a "clean install". You can purchase genuine Microsoft Windows from here. Please note that Windows 7 Ultimate edition is no longer available.

    Carey Frisch

    Friday, June 22, 2018 6:41 PM
    Moderator

All replies

  • Can anyone provide any assistance? This is for Windows 7 Ultimate, which does not give us the option for phone activation. 

    This post confirms the website is currently down.

    https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install-winactivate/ist-the-genuine-validation-page-down/2f28b996-3518-487b-a44e-c6fa86f6b911

    Friday, June 22, 2018 12:00 PM
  • Unfortunately, your MGA report indicates you have a not-for-resale MSDN Subscription product key for Windows 7 Ultimate edition.  The reason it is no longer valid is because the MSDN subscription account is no longer active and thus all product keys associated with that account can no longer be activated.  You will need to purchase a genuine Microsoft Windows license and perform a "clean install". You can purchase genuine Microsoft Windows from here. Please note that Windows 7 Ultimate edition is no longer available.

    Carey Frisch

    Friday, June 22, 2018 6:41 PM
    Moderator