Answered by:
Validation Website Appears to Be Down

Question
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I have tried accessing the validation website from multiple Windows 7 computers from multiple networks. https://www.microsoft.com/genuine/downloads/validate.aspx
Below is the diagnostic report from the PC I am trying to validate.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YGJJK-QYRD2-396Y3
Windows Product Key Hash: rdB6Xv0rz2NkeTRE66tCcbaOAYM=
Windows Product ID: 00426-070-1399733-86234
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A0BB69BE-3678-4744-8E30-03378AA4060A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170913-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
<g class="gr_ gr_84 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="84" id="84">User Agent</g>: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A0BB69BE-3678-4744-8E30-03378AA4060A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-396Y3</PKey><PID>00426-070-1399733-86234</PID><PIDType>5</PIDType><SID>S-1-5-21-775607133-3191550772-88353523</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E5530 non-vPro</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121008000000.000000+000</Date></BIOS><HWID>729C3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-070-139973-00-1033-7601.0000-1492018
Installation ID: 010210999242258535819410289995932725466162020340558564
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 396Y3
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 2
Trusted time: 6/12/2018 11:42:30 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:23:2018 16:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAAABAAEAAgABAAAABAABAAEA6GH8cp6fhlfEAAL/7MYKtSTB/LEYP8AKlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL CBX3
FACP DELL CBX3
HPET DELL CBX3
MCFG DELL CBX3
FPDT DELL CBX3
TCPA APTIO4 NAPAASF
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
ASF! INTEL HCG
ASF! INTEL HCG
SSDT SataRe SataTabl
SLIC DELL CBX3
BGRT ½
Tuesday, June 12, 2018 3:50 PM
Answers
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Unfortunately, your MGA report indicates you have a not-for-resale MSDN Subscription product key for Windows 7 Ultimate edition. The reason it is no longer valid is because the MSDN subscription account is no longer active and thus all product keys associated with that account can no longer be activated. You will need to purchase a genuine Microsoft Windows license and perform a "clean install". You can purchase genuine Microsoft Windows from here. Please note that Windows 7 Ultimate edition is no longer available.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Sunday, June 24, 2018 10:00 AM
- Marked as answer by Noel D PatonModerator Sunday, July 1, 2018 10:11 AM
Friday, June 22, 2018 6:41 PMModerator
All replies
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Can anyone provide any assistance? This is for Windows 7 Ultimate, which does not give us the option for phone activation.
This post confirms the website is currently down.
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install-winactivate/ist-the-genuine-validation-page-down/2f28b996-3518-487b-a44e-c6fa86f6b911
Friday, June 22, 2018 12:00 PM -
Unfortunately, your MGA report indicates you have a not-for-resale MSDN Subscription product key for Windows 7 Ultimate edition. The reason it is no longer valid is because the MSDN subscription account is no longer active and thus all product keys associated with that account can no longer be activated. You will need to purchase a genuine Microsoft Windows license and perform a "clean install". You can purchase genuine Microsoft Windows from here. Please note that Windows 7 Ultimate edition is no longer available.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Sunday, June 24, 2018 10:00 AM
- Marked as answer by Noel D PatonModerator Sunday, July 1, 2018 10:11 AM
Friday, June 22, 2018 6:41 PMModerator