Is this Windows Live Onecare Support? & if so, here's my problem.

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  I'm having this same problem. I just bought mine and worked for a few days and getting same error message. I don't know if this is support for live care but, seems there's no answers to this. Is there any moderators or Admin in this forum?????

   

  Monday, February 4, 2008 10:56 PM
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  Check out this post..... http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

   

  It got it started but now, I'm having the firewall not working problem. If I find the fix, I'll post it here for you

  Monday, February 4, 2008 11:15 PM
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  eric_y2kv8a wrote:

  1)  Is this "support"? 2)  If so, how do I fix this problem.  I am a paying subscriber, btw...

  This is a forum for peer to peer support. The following links, including the first one for how to reach support, may help:

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  Firewall repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2468376&SiteID=2

   

  OneCare won't start - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

   

  Virus and Spyware repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2667445&SiteID=2

   

  -steve

  Tuesday, February 5, 2008 12:50 AM

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  Wezzie wrote:

  I'm having this same problem. I just bought mine and worked for a few days and getting same error message. I don't know if this is support for live care but, seems there's no answers to this. Is there any moderators or Admin in this forum?????

  There are moderators here, but we're not here 24x7, though it can feel that way sometimes!

  I'm sorry you've encountered problems, most likely due to the update that was just rolled out to version 2.0.2500.22.

   

  Support can be reached per the first link in my other reply, but there are also other tools you can try and information on how to resolve startup problems due to services not being started properly.

   

  -steve

  Tuesday, February 5, 2008 12:52 AM

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  Wezzie wrote:

  Check out this post..... http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2   It got it started but now, I'm having the firewall not working problem. If I find the fix, I'll post it here for you

  Try the firewall repair tool:

  http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2468376&SiteID=2

  -steve

  Tuesday, February 5, 2008 12:53 AM

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