Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Failure in SBS 2008 Initial Backup Configuration RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    We are configuring SBS 2008 backup on a new SBS server installation. The total size of the server's storage is 500GB. I have 2ea USB 1TB drives that we will use for backup rotation. When configuring backup to backup all server drives, the process failes. Here is the content from the SBCW.log.

    Thanks for the help.
    ********************

    ---------------------------------------------------------
    [5508] 100208.182214.2193: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\SBCW.exe
    [8720] 100208.182230.6618: Storage: Found valid target disk: DiskName=WD My Book 1110 USB Device, DiskId=0002ae3f-0000-0000-0000-000000000000
    [8720] 100208.182230.6930: Storage: Found valid source volume: VolumeLabel=, MountPath=C:
    [8720] 100208.182230.6930: Storage: Found valid source volume: VolumeLabel=Apps-Data, MountPath=E:
    [8720] 100208.182230.6930: Storage: Found valid source volume: VolumeLabel=My Book, MountPath=H:
    [8720] 100208.182230.7086: Storage: ResultCountException in GetPolicy: Microsoft.WindowsServerSolutions.PowerShell.ResultCountException: Exception of type 'Microsoft.WindowsServerSolutions.PowerShell.ResultCountException' was thrown.
       at Microsoft.WindowsServerSolutions.PowerShell.PSRuntime.ExecuteCommandSingleResult[T](String command, PSParameterList parameterList)
       at Microsoft.WindowsServerSolutions.Storage.Common.LHSBPSRuntime.GetPolicy(Boolean edit)
    [8720] 100208.182230.7086: Storage: No current policy found
    [8720] 100208.182230.7242: Storage: Found valid external target disk: DiskName=WD My Book 1110 USB Device, DiskId=0002ae3f-0000-0000-0000-000000000000
    [5508] 100208.182232.5651: WizardChainEngine Next Clicked: Going to page {0}.: TargetPagePresenter
    [5508] 100208.182236.6679: Storage: Disk (DiskId=0002ae3f-0000-0000-0000-000000000000, Path=\\?\Volume{2c7b522b-02e8-11df-8239-0026b9739318}) is selected as target
    [5508] 100208.182236.6679: WizardChainEngine Next Clicked: Going to page {0}.: LabelPagePresenter
    [5508] 100208.182237.5727: WizardChainEngine Next Clicked: Going to page {0}.: SourcePagePresenter
    [5508] 100208.182238.6023: Storage: Volume (MountPoint=\\?\Volume{87622f55-df07-11de-9c21-806e6f6e6963}, MountPath=C:) is selected as source
    [5508] 100208.182238.6023: Storage: Volume (MountPoint=\\?\Volume{e4320f0e-e121-11de-bd2d-0026b9739318}, MountPath=E:) is selected as source
    [5508] 100208.182238.6023: WizardChainEngine Next Clicked: Going to page {0}.: SchedulePagePresenter
    [5508] 100208.182242.3151: Storage: 11:00 PM is selected as schedule time
    [5508] 100208.182242.3151: WizardChainEngine Next Clicked: Going to page {0}.: SummaryPagePresenter
    [5508] 100208.182244.2651: Wizard: WizardChainEngine Next Clicked: Last page, so the wizard isdone, closing wizard frame and returning
    [8720] 100208.182244.6551: AdminTME: AdminDataLink Running Task: CommitterSequenceTask
    [8720] 100208.182244.8735: Storage: Create backup target disk: DiskName=WD My Book 1110 USB Device, Label=Backup Drive 1
    [8720] 100208.182244.8891: Storage: Add backup target: Label=Backup Drive 1
    [8720] 100208.182244.9047: Storage: Add backup volume: MountPath=C:
    [8720] 100208.182244.9047: Storage: Add backup volume: MountPath=E:
    [8720] 100208.182244.9359: TaskScheduler: Exception System.IO.FileNotFoundException:

    [8720] 100208.182244.9515: Exception:
    ---------------------------------------
    An exception of type 'Type: System.IO.FileNotFoundException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
    Timestamp: 02/08/2010 18:22:44
    Message: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
    Stack:    at TaskScheduler.TaskSchedulerClass.GetFolder(String Path)
        at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)

    [8720] 100208.182244.9515: Storage: Exception Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException:

    [8720] 100208.182244.9515: Exception:
    ---------------------------------------
    An exception of type 'Type: Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException, Common, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' has occurred.
    Timestamp: 02/08/2010 18:22:44
    Message: Failed to find the task path
    Stack:    at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)
        at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
    ---------------------------------------
    An exception of type 'Type: System.IO.FileNotFoundException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
    Timestamp: 02/08/2010 18:22:44
    Message: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
    Stack:    at TaskScheduler.TaskSchedulerClass.GetFolder(String Path)
        at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)

    [8720] 100208.182244.9515: Storage: No previous backup found ErrorCode:0
    BaseException: Microsoft.WindowsServerSolutions.Storage.Common.StorageException: GetServerBackupTaskStatus: fail to find the task ---> ErrorCode:0
    BaseException: Microsoft.WindowsServerSolutions.Common.WindowsTaskSchedulerException: Failed to find the task path ---> System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
       at TaskScheduler.TaskSchedulerClass.GetFolder(String Path)
       at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)
       --- End of inner exception stack trace ---
       at Microsoft.WindowsServerSolutions.Common.WindowsTaskScheduler..ctor(String taskPath, String taskName)
       at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
       --- End of inner exception stack trace ---
       at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupUtility.GetServerBackupTaskStatus()
       at Microsoft.WindowsServerSolutions.Storage.Common.ServerBackupWorker.SavePolicyWithEnabledState(WBPolicy policy)
    [8720] 100208.182245.0139: Storage: Terminating error in Set-WBPolicy: System.InvalidOperationException: Critical volumes cannot be excluded
       at Microsoft.Windows.ServerBackup.Commands.WBPolicy.Save()
       at Microsoft.Windows.ServerBackup.Commands.SetWBPolicy.ProcessRecord()
       at System.Management.Automation.Cmdlet.DoProcessRecord()
       at System.Management.Automation.CommandProcessor.ProcessRecord()
    [8720] 100208.182245.0139: AdminTME: Status: TaskId = UpdateServerBackupPolicy, RootTaskId = UpdateServerBackupPolicy, Success: False, Warning: False, Continue: False, Message: The server cannot configure the backup schedule. Please try again. If this problem persists, contact the person or company who provides you with technical support.
    [5508] 100208.182245.0607: AdminTME: Committer: Completed called
    [5508] 100208.182245.0607: AdminTME: Committer: Task was cancelled.
    [5508] 100208.182245.0919: AdminTME: Committer: Committer Completed.

    • Moved by Just Karl Tuesday, June 16, 2015 3:22 PM Off-Topic
    Monday, February 8, 2010 11:34 PM

Answers

  • Question
    Sign in to vote
    1
    Sign in to vote

    Hi SupportTeam,

    => When you run the Configure Server Backup wizard from the SBS Console, you may receive the following error message:-

    [Window Title]
    Configure Server Backup

    [Main Instruction]
    The wizard cannot retrieve backup settings

    [Content]
    An unknown problem is preventing the wizard from retrieving backup settings. Please try again. If this problem persists, contact the person or company who provides you with technical support.

    [OK]

    => The SBCW.log under "C:\Program files\Windows Small Business Server\Logs" will show the following error:-

    [16000] 090730.160907.7146: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\SBCW.exe
    [6960] 090730.160911.5056: Storage: Found valid target disk: DiskName=USB Device, DiskId=96f7fc2a-0000-0000-0000-000000000000
    [6960] 090730.160911.5368: Storage: Found valid source volume: VolumeLabel=, MountPath=C:
    [6960] 090730.160911.5368: Storage: Found valid source volume: VolumeLabel=New Volume, MountPath=E:
    [6960] 090730.160911.5368: Storage: Terminating error in Get-WBPolicy: Microsoft.SnapIns.Backup.UI.Proxy.BlockLevelBackupException: Scheduler::GetRegisteredTaskInfo failed due to error: The task image is corrupt or has been tampered with, (0x80041321).

    There may be a corrupted scheduled backup task.   The backup tasks are located in the following directory: "C:\windows\system32\tasks\microsoft\windows\backup".

     

    Please try the following steps:

    1.  Go to C:\windows\system32\tasks\microsoft\windows\backup, take a backup of Microsoft-Windows-WindowsBackup file and then delete it.

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 How to back up and restore the registry in Windows

    2. Open registry editor.

    In Windows Vista and in Windows Server 2008, click Start, type regedit in the Start Search box, and then press ENTER.


    If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

    3. Navigate to HKLM/Software/Microsoft/Windows NT/CurrentVersion/Schedule/TaskCache/Tree/Microsoft/Windows/Backup.

    4. Backup the key Microsoft-Windows-WindowsBackup and then delete it.

    5. Rerun Configure Server Backup wizard in the SBS console.

     Regards
    Catastrophic Failure

    Catastrophic failure is a sudden and total failure of some system from which recovery is impossible...Thats me....!
    • Proposed as answer by JoannaV CF Monday, March 22, 2010 11:03 AM
    • Marked as answer by Just Karl Tuesday, June 16, 2015 3:21 PM
    Monday, March 22, 2010 11:03 AM

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote

    Hi SupportTeam,

    => When you run the Configure Server Backup wizard from the SBS Console, you may receive the following error message:-

    [Window Title]
    Configure Server Backup

    [Main Instruction]
    The wizard cannot retrieve backup settings

    [Content]
    An unknown problem is preventing the wizard from retrieving backup settings. Please try again. If this problem persists, contact the person or company who provides you with technical support.

    [OK]

    => The SBCW.log under "C:\Program files\Windows Small Business Server\Logs" will show the following error:-

    [16000] 090730.160907.7146: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\SBCW.exe
    [6960] 090730.160911.5056: Storage: Found valid target disk: DiskName=USB Device, DiskId=96f7fc2a-0000-0000-0000-000000000000
    [6960] 090730.160911.5368: Storage: Found valid source volume: VolumeLabel=, MountPath=C:
    [6960] 090730.160911.5368: Storage: Found valid source volume: VolumeLabel=New Volume, MountPath=E:
    [6960] 090730.160911.5368: Storage: Terminating error in Get-WBPolicy: Microsoft.SnapIns.Backup.UI.Proxy.BlockLevelBackupException: Scheduler::GetRegisteredTaskInfo failed due to error: The task image is corrupt or has been tampered with, (0x80041321).

    There may be a corrupted scheduled backup task.   The backup tasks are located in the following directory: "C:\windows\system32\tasks\microsoft\windows\backup".

     

    Please try the following steps:

    1.  Go to C:\windows\system32\tasks\microsoft\windows\backup, take a backup of Microsoft-Windows-WindowsBackup file and then delete it.

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 How to back up and restore the registry in Windows

    2. Open registry editor.

    In Windows Vista and in Windows Server 2008, click Start, type regedit in the Start Search box, and then press ENTER.


    If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

    3. Navigate to HKLM/Software/Microsoft/Windows NT/CurrentVersion/Schedule/TaskCache/Tree/Microsoft/Windows/Backup.

    4. Backup the key Microsoft-Windows-WindowsBackup and then delete it.

    5. Rerun Configure Server Backup wizard in the SBS console.

     Regards
    Catastrophic Failure

    Catastrophic failure is a sudden and total failure of some system from which recovery is impossible...Thats me....!
    • Proposed as answer by JoannaV CF Monday, March 22, 2010 11:03 AM
    • Marked as answer by Just Karl Tuesday, June 16, 2015 3:21 PM
    Monday, March 22, 2010 11:03 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    You rock.  This error was driving me up the ever-loving wall, and your fix worked wonders!
    Sunday, August 19, 2012 10:07 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thanks for the help!! Fixed my issue
    Monday, June 15, 2015 11:22 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello,

    The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.

    Since your post is off-topic, I am moving it to the off topic forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Tuesday, June 16, 2015 3:21 PM