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downloading video screensaver program

Question
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when i try to download the video screensaver program and get to the run stage i get asked to validate, when i do the installation wizard that downloads with the program stops and asks me to close and start again and the same thing happens. i have downloaded to a disc and tried to run it from there but the same thing happens as when i run it direct from the web site. my software always validates but it seems that there is a catch with this program. you cant complete the wizard without validating but the act of validating stops the wizard. is there a solution to this or is the program flawed? many thanks.Sunday, July 30, 2006 12:55 AM
Answers
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black bolt,
To help me understand the issue further can you please follow the steps below?
1. Download and run the WGA Diagnostic Tool http://go.microsoft.com/fwlink/?linkid=52012
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.
Thanks,
Monday, July 31, 2006 2:51 AM
All replies
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black bolt,
To help me understand the issue further can you please follow the steps below?
1. Download and run the WGA Diagnostic Tool http://go.microsoft.com/fwlink/?linkid=52012
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.
Thanks,
Monday, July 31, 2006 2:51 AM -
I have the same problem as above, I copied the results to below:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
Windows Product ID: 76487-OEM-2211906-00101
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 37d3f435-1147-4f5d-afae-26095da6ab88
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>37d3f435-1147-4f5d-afae-26095da6ab88</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>76487-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1624902952-39210569-3520283664</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx7200 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786D1 v01.56</Version><SMBIOSVersion major="2" minor="4"/><Date>20060424000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>83AD3A7F0184E06C</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>HP Compaq dx7200 Microtower</model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>366F155280D7716</Val><Hash>ZwYDs7tbbGHskEjW4x/5icrZirU=</Hash><Pid>70145-OEM-5790795-43555</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults>Monday, May 7, 2007 3:54 AM -
Similar problem - been there, have done alot - apparently not enough - getting windows & office validations done, but video screen saver does not go pass validation!
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {09C9462F-DCC7-457A-B489-BA77993AA912}
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{09C9462F-DCC7-457A-B489-BA77993AA912}</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-4267012121-2290268510-3007315661</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DXP051 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20060530000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D02F3C8701846067</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DXPO51</name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>99B85E481F12500</Val><Hash>wMclCF0fsqHfsKfG3TLUzf139zU=</Hash><Pid>70141-640-6128326-57471</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>Wednesday, June 20, 2007 5:53 PM -
Looks like this has never been fixed. The validation succeeds in either IE or Firefox, but the installer still aborts.
Tuesday, April 8, 2008 3:51 PM -
Tuesday, April 8, 2008 6:39 PMModerator