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Getting activation prompt for Vista SP2 all of a sudden and can't activate it again.

    Question

  • Hello,  I know that this question has been asked before but figured I would start a new question since I will be posting my diagnositic report on here.  Basically, about 2 days ago I started getting an activation prompt for Vista SP2 and this computer has been running vista forever.  All the different activation methods failed and threw errors and the phone method did not generate a code to go along with the phone prompt.  Can someone help me please?

    Here is my diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MKJ82-2BCFB-3P9G2
    Windows Product Key Hash: cZ03WfMpQlIP0iMsmKujCogM63Y=
    Windows Product ID: 89578-OEM-7359821-07320
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {44CB79AC-2B3F-4925-9B8C-55F278C0466A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44CB79AC-2B3F-4925-9B8C-55F278C0466A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3P9G2</PKey><PID>89578-OEM-7359821-07320</PID><PIDType>3</PIDType><SID>S-1-5-21-3812536095-453486401-3770791111</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-D ACPI BIOS Revision 0402</Version><SMBIOSVersion major="2" minor="4"/><Date>20080305000000.000000+000</Date></BIOS><HWID>D2313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAIABAABAAEAAQACAAAAAwABAAEA6GEwXXePNxjAIEKqwPtIJIbJqu/y9BrskNgCX6xWnGcqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        ASUSACPI
      FACP            Nvidia        ASUSACPI
      HPET            Nvidia        ASUSACPI
      MCFG            Nvidia        ASUSACPI



    Tuesday, September 20, 2011 12:31 PM

Answers

  • "Scav-26" wrote in message news:af20bb3d-2d93-4ff4-bbf1-920319e7f0ed...

    Hello,  I know that this question has been asked before but figured I would start a new question since I will be posting my diagnositic report on here.  Basically, about 2 days ago I started getting an activation prompt for Vista SP2 and this computer has been running vista forever.  All the different activation methods failed and threw errors and the phone method did not generate a code to go along with the phone prompt.  Can someone help me please?

    Here is my diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MKJ82-2BCFB-3P9G2
    Windows Product Key Hash: cZ03WfMpQlIP0iMsmKujCogM63Y=
    Windows Product ID: 89578-OEM-7359821-07320
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-D ACPI BIOS Revision 0402</Version><SMBIOSVersion major="2" minor="4"/><Date>20080305000000.000000+000</Date></BIOS



    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    The above error message is an unusual one- and probably indicates a corrupted Licensing store.
     
    Please try the below steps to recreate the Store files. This may resolve the issue.

    1) Open an Internet Browser window.
    2) Type: %windows%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    Reboot TWICE
    If necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)

    Reboot

    Once complete, please post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, September 20, 2011 10:27 PM
    Tuesday, September 20, 2011 1:09 PM
    Moderator

All replies

  • "Scav-26" wrote in message news:af20bb3d-2d93-4ff4-bbf1-920319e7f0ed...

    Hello,  I know that this question has been asked before but figured I would start a new question since I will be posting my diagnositic report on here.  Basically, about 2 days ago I started getting an activation prompt for Vista SP2 and this computer has been running vista forever.  All the different activation methods failed and threw errors and the phone method did not generate a code to go along with the phone prompt.  Can someone help me please?

    Here is my diagnostic report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MKJ82-2BCFB-3P9G2
    Windows Product Key Hash: cZ03WfMpQlIP0iMsmKujCogM63Y=
    Windows Product ID: 89578-OEM-7359821-07320
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-D ACPI BIOS Revision 0402</Version><SMBIOSVersion major="2" minor="4"/><Date>20080305000000.000000+000</Date></BIOS



    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    The above error message is an unusual one- and probably indicates a corrupted Licensing store.
     
    Please try the below steps to recreate the Store files. This may resolve the issue.

    1) Open an Internet Browser window.
    2) Type: %windows%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    Reboot TWICE
    If necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)

    Reboot

    Once complete, please post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, September 20, 2011 10:27 PM
    Tuesday, September 20, 2011 1:09 PM
    Moderator
  • Everything looks to be good!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MKJ82-2BCFB-3P9G2
    Windows Product Key Hash: cZ03WfMpQlIP0iMsmKujCogM63Y=
    Windows Product ID: 89578-OEM-7359821-07320
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {44CB79AC-2B3F-4925-9B8C-55F278C0466A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44CB79AC-2B3F-4925-9B8C-55F278C0466A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3P9G2</PKey><PID>89578-OEM-7359821-07320</PID><PIDType>3</PIDType><SID>S-1-5-21-3812536095-453486401-3770791111</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-D ACPI BIOS Revision 0402</Version><SMBIOSVersion major="2" minor="4"/><Date>20080305000000.000000+000</Date></BIOS><HWID>D2313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-598-207320-02-1033-6002.0000-2632011
    Installation ID: 011040332085531994537806275226279431253162968606674415
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 3P9G2
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAIABAABAAEAAQACAAAAAwABAAEA6GEwXXePNxjAIEKqwPtIJIbJqu/y9BrskNgCX6xWnGcqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        ASUSACPI
      FACP            Nvidia        ASUSACPI
      HPET            Nvidia        ASUSACPI
      MCFG            Nvidia        ASUSACPI


    Thanks so much for your help!

    Tuesday, September 20, 2011 1:40 PM
  • "Scav-26" wrote in message news:c9937fe0-3aeb-4d34-b5cc-bfbb9b556038...

    Everything looks to be good!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MKJ82-2BCFB-3P9G2
    Windows Product Key Hash: cZ03WfMpQlIP0iMsmKujCogM63Y=
    Windows Product ID: 89578-OEM-7359821-07320
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Thanks so much for your help!

     
    Looks good to me too!
    You should go to Windows validation at www.microsoft.com/genuine/validate  - it should pass, in which case you’ll be offered MSE and IE9 (you don’t need to take them)
     
    Good Luck!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, September 20, 2011 1:47 PM
    Moderator