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Vista Validation errors in Event Manager

Question
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I have a valid license, but I continually get events logged:
- Security-Licensing-SLC Event ID: 1024 "Hardware has changed"
- Security-Licensing-SLC Event ID: 1025 "Grace period has been started. Grace days=3 Grace type=4"
- Security-Licensing-SLC Event ID: 12305 "Genuine state set to genuine for application Id *******-****-****-983e-d6ec3f16059f" (---astericks inserted by me---)
- Security-Licensing-SLC Event ID: 12304 "Successfully acquired genuine ticket for template Id *******-****-****-983e-d6ec3f16059f"
"Windows is activated"
I started getting these when I updated the NVidia drivers (ethernet and RAID) for my system. I had to phone into licensing support to get "reactivated", which apparently worked. However, I still get the above events logged all the time.
When I run the diagnostic tool, I get:
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-QMT27-4938J-YB76P
Windows Product Key Hash: /1n4II+PWgViSPp7jAIV/bAkcC0=
Windows Product ID: 89576-OEM-7304601-00208
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.006
CSVLK Server: N/A
CSVLK PID: N/A
ID: {690D6640-5213-4E7A-BD1A-D998B42044F3}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070828-1515
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{690D6640-5213-4E7A-BD1A-D998B42044F3}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YB76P</PKey><PID>89576-OEM-7304601-00208</PID><PIDType>3</PIDType><SID>S-1-5-21-630568154-3908118010-2030187028</SID><SYSTEM><Manufacturer>System Manufacter</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070828000000.000000+000</Date></BIOS><HWID>F7313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Any help is appreciated.
Thank youThursday, December 6, 2007 1:20 PM
Answers
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Hi Bubbyba,
You may need to reactivate by phone, after installing the Bios and Drivers, but it should not be a problem. You will just need to talk to the Activation Rep and explain that you updated some hardware and they will activate you. It should only take a few minutes.
As for the Event log entries, I am unsure if this is expected behavior or not and I will try to find out, but I do not see any Genuine vs. Non-Genuine issues in your Diagnostic report, so you should be fine.
Thanks,
Darin
Friday, December 7, 2007 11:41 PM
All replies
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Hi buddyba,
Can you give me an idea of how often you see this in your event logs? (at every bootup? when you Validate online? every couple of minutes?) Other then in your event logs, are you seeing any error message?
Thanks,
Darin Smith
WGA Forum Manager
Friday, December 7, 2007 8:48 PM -
It happens everytime I login, and then about every 2 hours after that. Other than these messages, there are no other errors that I can see. However, I need to update my bios and RAID drivers, but I am a little concerned that I will have to call in to get my license "re-validated" again...
Thanks--Friday, December 7, 2007 11:17 PM -
Hi Bubbyba,
You may need to reactivate by phone, after installing the Bios and Drivers, but it should not be a problem. You will just need to talk to the Activation Rep and explain that you updated some hardware and they will activate you. It should only take a few minutes.
As for the Event log entries, I am unsure if this is expected behavior or not and I will try to find out, but I do not see any Genuine vs. Non-Genuine issues in your Diagnostic report, so you should be fine.
Thanks,
Darin
Friday, December 7, 2007 11:41 PM -
Hi Darin,
I found this post via Google, as I've also appear to have the same issue.
In my Event log, I see event 1024 ("Hardware has changed") and then 1025 ("Grace period has been started. Grace day=3 Grace type=4."). This is even though my copy of Vista says it is Activated in the UI.
Running the diagnostic tool, I get:
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-6XCDF-FYPRV-HFXWY
Windows Product Key Hash: euBCeZASMp2QokavSGX3cPk2Hrg=
Windows Product ID: 89580-OEM-7300524-05672
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
CSVLK Server: N/A
CSVLK PID: N/A
ID: {F1E97C25-9F84-4AF4-B31E-1C9072C011B0}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071009-1548
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_7E90FEE8-169-80004005_B4D0AA8B-514-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F1E97C25-9F84-4AF4-B31E-1C9072C011B0}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HFXWY</PKey><PID>89580-OEM-7300524-05672</PID><PIDType>3</PIDType><SID>S-1-5-21-685754256-3670524259-2115610911</SID><SYSTEM><Manufacturer>Shuttle Inc</Manufacturer><Model>SG33</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070921000000.000000+000</Date></BIOS><HWID>CD303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Shuttl</OEMID><OEMTableID>Shuttle </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
My copy of Vista is an OEM, installed by the place that built the PC for me. I did have to call the Validation phone line recently following updating my BIOS, as it wouldn't work directly from within Windows. (not sure if this is related to the event log message I get).
One other point, is that I get these event log messages when I wake my PC from sleep. (it's actually a problem with using my Xbox w/ the Media Center when the PC is asleep that is the ultimate problem I'm looking into; I'd read on MS Support site that using the Xbox can have problems if the copy of Windows isn't Activated, which got me looking into this...)
This could be a blind alley, but thought I'd check
Cheers,
Neil
Saturday, December 22, 2007 3:51 PM