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Issue With License Keys RRS feed

  • Question

  • All,

    Please see attached diagnostics.  Please let me know what is wrong.  I can guess the answer but want to hear officially.  What is glaring is that in the report it says non-genuine but I want to double check either way. I'm of the belief I got scammed.  The company we purchased from no longer has a website and the phone number listed in their receipt is disconnected.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-F3BBH-FRT89-YMPPV

    Windows Product Key Hash: xuODQILD9R/RUeVGihMe16MRx8c=

    Windows Product ID: 00371-703-8371853-06227

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {76ECE164-EC7B-40F0-9A63-63691DC2AE02}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.151230-0600

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{76ECE164-EC7B-40F0-9A63-63691DC2AE02}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YMPPV</PKey><PID>00371-703-8371853-06227</PID><PIDType>5</PIDType><SID>S-1-5-21-1669389824-2519578538-999278861</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 3020</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="7"/><Date>20141117000000.000000+000</Date></BIOS><HWID>80483507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hawaiian Standard Time(GMT-10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00212-703-837185-00-1033-7601.0000-0572016

    Installation ID: 021501155462746551593946178393812731808035926512259285

    Processor Certificate URL:

    Machine Certificate URL:

    Use License URL: 

    Product Key Certificate URL:

    Partial Product Key: YMPPV

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 2/26/2016 11:54:23 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 2:1:2016 09:06

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAln3cW+T8yoTCGyrDZqZmNzZcyPY=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name    OEMID Value OEMTableID Value

      APIC                         DELL                          CBX3  

      FACP                                    DELL                          CBX3  

      HPET                                    DELL                          CBX3  

      MCFG                                   DELL                          CBX3  

      FPDT                        DELL                          CBX3  

      SSDT                        PmRef             Cpu0Ist

      SSDT                        PmRef             Cpu0Ist

      SSDT                        PmRef             Cpu0Ist

      SSDT                        PmRef             Cpu0Ist

      SSDT                        PmRef             Cpu0Ist

    Friday, February 26, 2016 10:47 PM

Answers

  • The installed Product Key is of the MSDN type - and only valid if you hold a subscription account with Microsoft.

    Since the company you purchased the 'licenses' from appears to no longer exist, you should see what MS can do for you by way of assistance, but you may find it's actually cheaper to purchase new OEM licenses (and disks) from reputable suppliers.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 28, 2016 6:30 PM
    Moderator

All replies

  • Please submit a confidential Counterfeit Software Report.  Thank you!

    Carey Frisch

    Monday, March 14, 2016 3:47 AM
    Moderator
  • The installed Product Key is of the MSDN type - and only valid if you hold a subscription account with Microsoft.

    Since the company you purchased the 'licenses' from appears to no longer exist, you should see what MS can do for you by way of assistance, but you may find it's actually cheaper to purchase new OEM licenses (and disks) from reputable suppliers.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 28, 2016 6:30 PM
    Moderator