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I now have an invalid copy of Windows XP Pro? RRS feed

  • Question


  • After numerous prompts to run XP disk Trying to install my printer I loaded an invalid copy.  I now have the "you may be a victim of ..........." I would like to restore my valid state. What can I do, Even if reseting the whole thing is the answer ?
    Saturday, March 15, 2008 8:58 PM

Answers

  • Chris,

     

    Where did you purchase the version of Windows which is currently installed on your computer? We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Did you receive any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm

    WGA Forum Volunteer

    Tuesday, April 1, 2008 3:53 AM

All replies

  •  Painter Chris Capito wrote:

    After numerous prompts to run XP disk Trying to install my printer I loaded an invalid copy.  I now have the "you may be a victim of ..........." I would like to restore my valid state. What can I do, Even if reseting the whole thing is the answer ?

     

    Please Run MGA Diagnostic Before Posting:

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170194&SiteID=25

     

    Sunday, March 16, 2008 2:24 PM
    Moderator
  • Chris,

     

    Where did you purchase the version of Windows which is currently installed on your computer? We request all users initially run the Genuine Diagnostics tool to try and identify the problem you may be experiencing.  Did you receive any error codes and/or statements whatsoever indicating a failed validation?  Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm

    WGA Forum Volunteer

    Tuesday, April 1, 2008 3:53 AM