Email Router - Forward Mailbox

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  Hi there,

  We are currently in the process of setting up Microsoft Dynamics CRM 2013 Online and I am having some issues configuring the Email Router. Both our CRM and Exchange instances are hosted in the cloud and I am receiving the following message when attempting the test my access on the Forward Mailbox I have created.

  Incoming Status: Failure - The specified object was not found in the store. Verify that the specified user credentials have Receive permission on the target mailbox. Error: ErrorItemNotFound

  The Outgoing Status is showing as Succeeded. I have a feeling this is due to the GAL the mailbox is looking at but I am not sure. Assistance is required.

  Kind Regards,

  Adam Lewis

  Wednesday, April 2, 2014 12:38 PM