Email Router - Forward Mailbox RRS feed

  • Question

  • Hi there,

    We are currently in the process of setting up Microsoft Dynamics CRM 2013 Online and I am having some issues configuring the Email Router. Both our CRM and Exchange instances are hosted in the cloud and I am receiving the following message when attempting the test my access on the Forward Mailbox I have created.

    Incoming Status: Failure - The specified object was not found in the store. Verify that the specified user credentials have Receive permission on the target mailbox. Error: ErrorItemNotFound

    The Outgoing Status is showing as Succeeded. I have a feeling this is due to the GAL the mailbox is looking at but I am not sure. Assistance is required.

    Kind Regards,

    Adam Lewis

    Wednesday, April 2, 2014 12:38 PM