Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows 7 Build 7601 Not genuine message RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Not genuine message appeared a few days ago out of nowhere.  This ASUS computer was purchased new last August pre-installed with W7 Home Premium.   Here is the diagnostic report:

    Diagnostic Report (1.9.0027.0):

    ----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR

    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

    Windows Product ID: 00359-OEM-8992687-00007

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {1AF721B0-E57C-46BD-9DAF-7ABB119642D8}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1AF721B0-E57C-46BD-9DAF-7ABB119642D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1009627113-2338690296-168980888</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53E.216</Version><SMBIOSVersion major="2" minor="6"/><Date>20110926000000.000000+000</Date></BIOS><HWID>B2423C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009

    Installation ID: 089566477431231906616850884711368462533401919882920273

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9YQTR

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 2

    Trusted time: 1/19/2012 1:34:01 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:27:2011 15:24

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEA6GE2dFAiGjgEvFLF0urQA2z7jIUUui5z

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    _ASUS_                                Notebook

      FACP                                   _ASUS_                                Notebook

      DBGP                                  _ASUS_                                Notebook

      HPET                                    _ASUS_                                Notebook

      MCFG                                 _ASUS_                                Notebook

      ECDT                                    _ASUS_                                Notebook

      SSDT                                    PmRef                  Cpu0Ist

      SSDT                                    PmRef                  Cpu0Ist

      ASF!                                     INTEL                      HCG

    The mother-board on this computer failed about 2 months ago and was replaced  under warranty at an ASUS authorized service center.   Please advise regarding next steps to reconcile this problem.

    Many thanks, Kevin

    Thursday, January 19, 2012 7:16 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    BIOS valid for OA 2.0: yes, but no SLIC table


    Your computer is not reading your slic table

     

    You will have to change your product key to the one on your COA

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

     

    You will then have to activate by phone:

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

     

     

    Additional information:

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

     

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

    • Proposed as answer by Darin Smith MS Friday, January 20, 2012 12:11 AM
    • Marked as answer by Darin Smith MS Friday, January 20, 2012 9:11 PM
    Thursday, January 19, 2012 8:44 PM
    Answerer

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    BIOS valid for OA 2.0: yes, but no SLIC table


    Your computer is not reading your slic table

     

    You will have to change your product key to the one on your COA

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

     

    You will then have to activate by phone:

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

     

     

    Additional information:

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

     

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

    • Proposed as answer by Darin Smith MS Friday, January 20, 2012 12:11 AM
    • Marked as answer by Darin Smith MS Friday, January 20, 2012 9:11 PM
    Thursday, January 19, 2012 8:44 PM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote

    George1009:

     

    Many thanks, your instructions resolved the problem.  Activation was successfull and "genuine" message no longer appears on desktop after rebooting computer.

     

    Regards,

    Kevin 

    Friday, January 20, 2012 12:32 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thanks for letting us know it solved your problem
    Friday, January 20, 2012 3:14 AM
    Answerer
  • Question
    Sign in to vote
    0
    Sign in to vote
    "AstroK" wrote in message news:af75dd93-366a-4563-b75c-96bd623cd362...

    Not genuine message appeared a few days ago out of nowhere.  This ASUS computer was purchased new last August pre-installed with W7 Home Premium.   Here is the diagnostic report:

    Diagnostic Report (1.9.0027.0):

    ----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR

    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

    Windows Product ID: 00359-OEM-8992687-00007

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->

    SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53E.216</Version><SMBIOSVersion major="2" minor="6"/><Date>20110926000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: 9YQTR

    License Status: Notification

    Notification Reason: 0xC004F057.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    The mother-board on this computer failed about 2 months ago and was replaced  under warranty at an ASUS authorized service center.   Please advise regarding next steps to reconcile this problem.

    Many thanks, Kevin

    You need to contact the ASUS repair Centre – it looks very much as if they screwed up.
     
    Your Key is an OEM_SLP one – which should be correct for the machine.
    The BIOS installed on this machine is however a Retail one, and does not contain the proper ‘bits’ to properly activate the system (which ASUS are required to provide).
     
     
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 20, 2012 2:43 PM
    Moderator