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problem sayind windows not genuine..this is diagnostic report

    Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {5C141F5C-B3BC-4D7D-8164-F01092B34469}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5C141F5C-B3BC-4D7D-8164-F01092B34469}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-2541251587-1684750114-2422397979</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090312000000.000000+000</Date></BIOS><HWID>47303507018400FA</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65103</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-1033-6001.0000-1582009
    Installation ID: 018693583153898112758672015343025414469581899471998354
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 44MV3
    License Status: Notification
    Notification Reason: 0xC004F032.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAgABAAIAAQACAAAABQABAAEAJJT6U45aQq16fyYngvTGBvL0LeIEdsmSeM1mDKxWTsoqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE           
      FACP            HPQOEM        SLIC-MPC
      HPET            INSYDE        SLIC-MPC
      BOOT            INSYDE        INSYDE 
      MCFG            INSYDE           
      ASF!            INTEL          HCG
      SLIC            DELL          QA09  
      SSDT            INTEL         SataAhci
      SSDT            INTEL         SataAhci


    Thursday, September 29, 2011 10:13 AM

Answers

  • "priyanka10" wrote in message news:af838d3d-4d4b-4e07-bfd7-48f0d2d7e99e...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090312000000.000000+000</Date></BIOS>


    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: 44MV3
    License Status: Notification
    Notification Reason: 0xC004F032.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE           
      FACP            HPQOEM        SLIC-MPC
      HPET            INSYDE        SLIC-MPC
      BOOT            INSYDE        INSYDE 
      MCFG            INSYDE           
      ASF!            INTEL          HCG
      SLIC            DELL          QA09  
      SSDT            INTEL         SataAhci
      SSDT            INTEL         SataAhci


     
     
    We don’t see many Loaders in Vista!
    Your BIOS SLIC table does not match the motherboard manufacturer – the SLIC is for a Dell machine, while the motherboard is a Hewlett Packard – the Key is also from a Hewlett Packard.
     
    For what version and edition of Windows is the computer licensed, according to the COA sticker on the case?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, September 30, 2011 7:39 PM
    Thursday, September 29, 2011 2:50 PM
    Moderator
  • i have the removed the picture,it is not visible to me in this thread..

    i have been trying to decipher the product key from the sticker,trying out various combinations..

    • Marked as answer by Darin Smith MS Friday, September 30, 2011 7:38 PM
    Friday, September 30, 2011 1:29 PM

All replies

  • "priyanka10" wrote in message news:af838d3d-4d4b-4e07-bfd7-48f0d2d7e99e...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090312000000.000000+000</Date></BIOS>


    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: 44MV3
    License Status: Notification
    Notification Reason: 0xC004F032.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INSYDE           
      FACP            HPQOEM        SLIC-MPC
      HPET            INSYDE        SLIC-MPC
      BOOT            INSYDE        INSYDE 
      MCFG            INSYDE           
      ASF!            INTEL          HCG
      SLIC            DELL          QA09  
      SSDT            INTEL         SataAhci
      SSDT            INTEL         SataAhci


     
     
    We don’t see many Loaders in Vista!
    Your BIOS SLIC table does not match the motherboard manufacturer – the SLIC is for a Dell machine, while the motherboard is a Hewlett Packard – the Key is also from a Hewlett Packard.
     
    For what version and edition of Windows is the computer licensed, according to the COA sticker on the case?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, September 30, 2011 7:39 PM
    Thursday, September 29, 2011 2:50 PM
    Moderator
  • this is according to belarc advisor

    Operating System new – server roles   System Model
    Windows Vista Home Basic Service Pack 2 (build 6002)
    Install Language: English (United States)
    System Locale: English (India)
    Installed: 20-04-2009 23:43:43
      Hewlett-Packard Compaq Presario CQ60 Notebook PC F.36
    System Serial Number: 2CE915DMNB
    Enclosure Type: Notebook
    Processor <sup>a</sup>   Main Circuit Board <sup>b</sup>
    2.15 gigahertz Intel Pentium Dual
    64 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    64-bit ready
    Multi-core (2 total)
    Not hyper-threaded
      Board: Wistron 3612 09.51
    Serial Number: 2CE915DMNB
    Bus Clock: 667 megahertz
    BIOS: Hewlett-Packard F.36 03/12/2009
    Friday, September 30, 2011 7:26 AM
  • Please remove the picture, it's up to you to make thigs out, and the Key will be stolen if you leave it up.

     

    Can you make out the Key properly? If so, try entering it in the Change Product Key link in the System properties page.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 30, 2011 9:49 AM
    Moderator
  • i did try making few guesses but didnt work..actually it is not product key which mga displays..

    sticker is different and mga,belarc advisor ley is different..

    please advise me on the follow up

    Friday, September 30, 2011 11:42 AM
  • when i tried entering the product key it displays error 0xC004F032.
    Friday, September 30, 2011 11:47 AM
  • "priyanka10" wrote in message news:9fb08249-79f8-475b-a033-242bfa022a8b...
    when i tried entering the product key it displays error 0xC004F032.
     
    If you’re trying to enter the key from Belarc (which will be the Key in your MGADiag report), it will never work, because you are seeing the wrong BIOS SLIC table. (OEM_SLP Keys rely on the BIOS SLIC table to self-activate).
    Someone has loaded a non-genuine copy of Windows onto this machine and attempted to force activation using a Loader program to forge the BIOS SLIC table. Unless you know the Loader used and how it works, the only way to correct that problem is to reinstall the original Operating System using the proper Hewlett Packard recovery media.
     
    If you don’t have access to the proper media either in the system Recovery partition on the hard drive, or previously created on DVD, then you should contact HP and order a set of disks for your machine.
    (See your manual for instructions of System Recovery)
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 30, 2011 12:04 PM
    Moderator
  • so this is a case of non-genuine software?and i have to reinstall the os again
    Friday, September 30, 2011 12:09 PM
  • again, please remove the picture!

    Unless you can decipher the Product Key from the sticker, your only option is a reinstall using the proper recovery media - or purchasing a new retail license for windows from a reputable store.

    In deciphering the Key from the stcker, remember that some characters are not allowed (0 and O among then - use Q instead) and that others are easy to confuse at the best of times. A bright light and a magnifier help a lot (from personal experience!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 30, 2011 12:21 PM
    Moderator
  • i have the removed the picture,it is not visible to me in this thread..

    i have been trying to decipher the product key from the sticker,trying out various combinations..

    • Marked as answer by Darin Smith MS Friday, September 30, 2011 7:38 PM
    Friday, September 30, 2011 1:29 PM
  • noel sir thank u so much for ur help..i reinstalled os using recovery partition..all is well..
    Thursday, October 6, 2011 11:52 AM
  • "priyanka10" wrote in message news:892e3e0f-e657-4c52-93c4-c696d4eefcf2...
    noel sir thank u so much for ur help..i reinstalled os using recovery partition..all is well..
     
    Glad to hear it – thank YOU for coming back to let us know!
    Good Luck.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 6, 2011 12:00 PM
    Moderator
  • u guys rock  and doing a great job with the forum :)
    Thursday, October 6, 2011 12:02 PM