... or use the mapping on the relationship from your other entity to case ..... or pick-up values using a web service call ..... that is 3 different options ... your user scenario would decide which one is best for you ....
... or use the mapping on the relationship from your other entity to case ..... or pick-up values using a web service call ..... that is 3 different options ... your user scenario would decide which one is best for you ....