Query on Roles RRS feed

  • Question

  • CRM2015

    Logged in under an administrator I created two roles which I assigned two users to. One user can create a record in a custom entity, yet the other users does not have the option to create a new record. Both users can see the records the 1st user created. Could anyone point me in the general direction to try and track down what the issue is ?

    Dont ask me .. i dont know

    Tuesday, June 30, 2015 2:14 PM

All replies

  • Hi Pete,

    Those two users, do they have any other security roles apart from the ones you have created and assigned? If they do, remove them and test again. Check if one user record is set to "Read Only" under user record > Administration > Access Mode.

    Also if they have the exact roles and exact user cals, remove IE cache and test.

    • Proposed as answer by Eranger Monday, July 6, 2015 3:56 AM
    Tuesday, June 30, 2015 11:02 PM