locked
genuine RRS feed

  • Question

  • I bought this laptop computer from Best Buy with windows xp and office 2007 already installed.Now the computer gives me a message that the software is not Genuine?What trigered it is that I started the outlook for the fist time.Please advise
    Monday, May 3, 2010 5:09 PM

Answers

  • Hello pesar,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, May 3, 2010 6:52 PM

All replies

  • Hello pesar,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, May 3, 2010 6:52 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Friday, May 7, 2010 10:06 PM