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  • i got this error clr: 80004005
    Thursday, October 8, 2009 10:45 AM

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  • When did you get this error and using what program?
    If you are getting this error when trying to install Windows Live OneCare the most likely reason is that you are trying to install on an unsupported operating system or the operating system is not up tp date, such as XP still running SP1. The following is from Help:
    • Error 0003-80004005 indicates that your operating system is not supported. OneCare does not support Microsoft Windows XP Starter Edition, Windows Vista Starter, or Windows Server 2003. For more information, see System requirements.
    • This error may indicate that you have tried to install OneCare with a user account that is not an administrator (The person who manages a computer and has permissions to make changes to the computer, including installing programs, accessing files, and managing user accounts.) account. Log in to the computer using an administrator account, and then try to install OneCare again.
    • This error may indicate that you need to restart your computer. Restart your computer, and then try to install OneCare again.
    • This error may indicate that you have tried to install OneCare on a dynamic disk (A dynamic disk is a physical disk that supports storage volumes that can span across an array of multiple hard disks.) . The firewall in OneCare can only be installed on a basic disk (A basic disk is a physical disk that can contain up to four primary partitions and can be accessed by all Windows-based operating systems.) . Don't try to convert a dynamic disk to a basic disk. If you do so, you will lose all the data that is stored on the hard disk. For more help, contact your network administrator or contact Customer Support. To contact Customer Support, at the bottom of this Help page, click Get more help, and then click Get support.

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, October 8, 2009 11:49 AM
    Moderator