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Windows Vista Home Premium - suddenly asking to activate windows vista starting 1-3-13 RRS feed

  • Question

  • I have the almost identical problem to the user who started this thread below. "Build 6002 This copy of Windows is not genuine" in the lower right of a suddenly black desktop after a request to activate windows during startup.

    http://social.microsoft.com/Forums/en-US/genuinevista/thread/e943302d-6936-4179-ae9b-4810f2c22cc8

    Here is my most recent Diag report, and I am running HDTune that was suggested as well (finished the suggested error scan, which shows 0.0% damaged blocks). Please advise what's next. Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {1A6DADC3-460D-4454-A4EE-C1FDF215D430}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: 
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Curtisco llc\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1A6DADC3-460D-4454-A4EE-C1FDF215D430}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-221565582-1146095523-2597834992</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.22</Version><SMBIOSVersion major="2" minor="4"/><Date>20090508000000.000000+000</Date></BIOS><HWID>CD313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>699BA072DE2F78</Val><Hash>GLbMctHKmJDe4UzsuwhzSIOqYx8=</Hash><Pid>81607-956-2385692-64162</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>49CD0170089F306</Val><Hash>Q499RXVKru8HFR3s5d4QJwzRIfQ=</Hash><Pid>81602-387-3728967-68768</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-1132009
    Installation ID: 000215403503570881889790354853557734359023966375748666
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GHuyQT8lhN6f2aXmMGKifL0ToltR0TDrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      DMAR 
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    • Edited by ink blue Sunday, January 6, 2013 8:30 AM
    Sunday, January 6, 2013 8:19 AM

Answers

  • Your problem is that for some reason, the system is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.

     

    The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.

     

    In such circumstances, the only things you can do are

     

    1) recreate the Licensing Store - in case it's a minor software problem causing the misread

    2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website

    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table

    4) a reformat and reinstall using the manufacturer's recovery media

    5) purchase a new license for Windows (or a new computer)   

    There *may* be an alternative solution though, if you are patient and persistent.

    Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key
    is blocked (they should then ask for confirmation of your Product Key). Explain
    to them your problem, that you need to change the Key to the one on your sticker,
    but that the sticker is unreadable (could they please supply a replacement
    Key?). Hopefully they will ask for documentary proof of the sticker, in the
    form of an email with a picture of the affected sticker - and you can proceed
    from there.

    Sometimes it takes two or three calls before you get an operator who actually knows and uses
    this procedure - but I know that it can and does happen.

     

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, you'll have to cancel out at that stage.

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, January 6, 2013 5:20 PM
    Moderator

All replies

  • The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

     

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, January 6, 2013 11:33 AM
    Moderator
  • Thanks  for replying.

    I would have re-entered my product key right away actually, but it is only on the bottom of my computer and is so worn down that I can only read about 5 of the characters any more. Who should I call to activate it?

    Sunday, January 6, 2013 5:09 PM
  • Your problem is that for some reason, the system is unable to properly read the SLIC table in the BIOS, which is required to be able to self-activate the OEM_SLP Key with which the computer came installed.

     

    The normal solution is to change the Key to the one on your COA sticker - but you say that you are unable to read the Key there.

     

    In such circumstances, the only things you can do are

     

    1) recreate the Licensing Store - in case it's a minor software problem causing the misread

    2) try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website

    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table

    4) a reformat and reinstall using the manufacturer's recovery media

    5) purchase a new license for Windows (or a new computer)   

    There *may* be an alternative solution though, if you are patient and persistent.

    Attempt Telephone Activation, and speak to an operator - they will tell you that your current Key
    is blocked (they should then ask for confirmation of your Product Key). Explain
    to them your problem, that you need to change the Key to the one on your sticker,
    but that the sticker is unreadable (could they please supply a replacement
    Key?). Hopefully they will ask for documentary proof of the sticker, in the
    form of an email with a picture of the affected sticker - and you can proceed
    from there.

    Sometimes it takes two or three calls before you get an operator who actually knows and uses
    this procedure - but I know that it can and does happen.

     

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, you'll have to cancel out at that stage.

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, January 6, 2013 5:20 PM
    Moderator
  • After trying to recreate the Licensing Store, there was no change to the problem. :-(

    Here's the new MgaDiag report. Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {1A6DADC3-460D-4454-A4EE-C1FDF215D430}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: 
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Curtisco llc\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1A6DADC3-460D-4454-A4EE-C1FDF215D430}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-221565582-1146095523-2597834992</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.22</Version><SMBIOSVersion major="2" minor="4"/><Date>20090508000000.000000+000</Date></BIOS><HWID>CD313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>699BA072DE2F78</Val><Hash>GLbMctHKmJDe4UzsuwhzSIOqYx8=</Hash><Pid>81607-956-2385692-64162</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>49CD0170089F306</Val><Hash>Q499RXVKru8HFR3s5d4QJwzRIfQ=</Hash><Pid>81602-387-3728967-68768</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GHuyQT8lhN6f2aXmMGKifL0ToltR0TDrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      DMAR       
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Sunday, January 6, 2013 6:40 PM
  • In that case you'll have to work through the other options - there's nothing we can do for you here :(


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, January 6, 2013 7:46 PM
    Moderator