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Windows 8.1 Boots to black screen with cursor

    Question

  • Lenovo Yoga 2 Pro Windows 8.1 Pro

    Boots to black screen with cursor. Can't get any response clicking mouse or pressing any key or combination of keys.

    What do I do now? No external access other than USB port. How do I even use that?

    Frank Fox

    Hendersonville, TN


    Frank Fox Hendersonville, Tennessee

    Wednesday, February 18, 2015 2:05 PM

Answers

  • Called Lenovo customer support and (with a paper clip and the tiny button just to the right of the power switch) followed his instructions and reset the system.

    We're in the ice storm path, had a sudden power outage and we believe it sent an errant voltage to the machine. All is well again.

    Frank Fox


    Frank Fox Hendersonville, Tennessee

    • Marked as answer by frankvfox Thursday, February 19, 2015 2:21 PM
    Thursday, February 19, 2015 2:21 PM