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onecare automatic updates RRS feed

  • Question

  • Hi,

     

     

    I am unable to turn on automatic updates on Windows Live OneCare, I keep getting the following message

     

    Unknown problems are preventing Windows Live OneCare from turning on

    Automatic Updates at this time, please try again later. If the problem persists contact support

     

    I've tried all the obvious things...uninstall...reinstall, checked for conflicting software etc. but still not working...any ideas???

     

    Kevin

    Friday, January 18, 2008 9:12 AM

Answers

  • There have been a few reports of this problem, but I don't know the resolution. If you go to Control Panel and Automatic Updates, is it shown as being on?

    If not, turn it on from there  - it needs to be set to download and install, though you can set the install to be at a scheduled time or automatically.

    If the problem persists, please contact support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve
    Friday, January 18, 2008 3:30 PM
    Moderator