Answered by:
Windows 7 Ultimate Validation Issue .mui

Question
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I keep getting the "your windows is not genuine" warning, I tried everything, SFC etc. According to the WGA report (below) the problem is the language file "Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui:. I know that everyone always says "you must have Vistalizer on your computer", well I do not have it on mine. I have Windows 7 Ultimate with the Microsoft English language package installed. How can I fix this tampered file that it causing this error? Any help would be greatly appreciated.
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Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2R87B-8FF96-JD6CW
Windows Product Key Hash: z9omNXnl+Cpo/+IcRlqsl7cRAjg=
Windows Product ID: 00426-066-0267616-86022
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {AF24589A-EDC9-4857-8D98-9721750398C7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AF24589A-EDC9-4857-8D98-9721750398C7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JD6CW</PKey><PID>00426-066-0267616-86022</PID><PIDType>5</PIDType><SID>S-1-5-21-443243362-4099212527-3790727202</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0915 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091109000000.000000+000</Date></BIOS><HWID>A4BA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>2B7AA6646449F78</Val><Hash>jAlFPN904P930GKE8+ARn217Oq8=</Hash><Pid>81608-956-6935822-65893</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-066-026761-00-1033-7600.0000-1412010
Installation ID: 000183345265123541571936271805570501027865600754552153
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: JD6CW
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/6/2010 4:58:50 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000008000
Event Time Stamp: 8:6:2010 16:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHsgMSYQsaAlpAvpnZKy3zsCoCaiD5vDnV8n3ZW
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 110909 APIC1355
FACP 110909 FACP1355
HPET 110909 OEMHPET
MCFG 110909 OEMMCFG
OEMB 110909 OEMB1355
ASPT 110909 PerfTune
OSFR 110909 OEMOSFR
SSDT DpgPmm CpuPm
Saturday, September 18, 2010 4:40 AM
Answers
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"bigdecker" wrote in message news:b01022b1-c8c8-4c0f-a733-f16ad2b29714...
I keep getting the "your windows is not genuine" warning, I tried everything, SFC etc. According to the WGA report (below) the problem is the language file "Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui:. I know that everyone always says "you must have Vistalizer on your computer", well I do not have it on mine. I have Windows 7 Ultimate with the Microsoft English language package installed. How can I fix this tampered file that it causing this error? Any help would be greatly appreciated.
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2R87B-8FF96-JD6CW
Windows Product Key Hash: z9omNXnl+Cpo/+IcRlqsl7cRAjg=
Windows Product ID: 00426-066-0267616-86022
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000008000
Event Time Stamp: 8:6:2010 16:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Are you a member of MSDN/BizSpark/TechNet?If so, then I suggest you contact your Concierge, and ask for assistance.If you are not a member, but bought this copy of Windows from a vendor, then you have been sold a counterfeit copy of Windows.Your Product Key originates from an MSDN-type subscription, and cannot be legally sold outside the complete subscription. Please read the Blocked Keys sticky at the top of the forum index page.The Key has not yet been blocked - but it will be, given time.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, October 6, 2010 6:06 PM
Saturday, September 18, 2010 6:30 AMModerator