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Upgraded Vista to SP2 now have validation failure

    Question

  • Hi,

    I have a genuine Microsoft Vista installation with a Medion machine.  It has been fine for ages until I decided to upgrade to SP2.  Now it is telling me to reinstall Vista as it is seen as not genuine i.e. it is an "invalid license".  Here is the associated diagnostic report (the key is wrong!)  I would greatly appreciate your help.  I don't know if it is associated, but I have had problems running Office 2000 applications with the error message relating to not being a valid Win32 application)  Thank you :

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8

    Windows Product Key Hash: MvKKFuoJKNIo4kxOa/fSwfVoEj0=

    Windows Product ID: 89578-OEM-7332157-00102

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {96F2E2D9-25C4-48C7-A617-C70694331914}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\program files\Internet\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{96F2E2D9-25C4-48C7-A617-C70694331914}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X7QB8</PKey><PID>89578-OEM-7332157-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3503370144-2727351169-854051531</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080620000000.000000+000</Date></BIOS><HWID>25333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: PAAAAAEAAQABAAIAAgAFAAAAAwABAAEAeqhkxDYOQgOEVTApznDy9ARgHgPUI4LChsW3p55XrFaAqEbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC MEDION MEDIONAG

      FACP MEDION MEDIONAG

      HPET MEDION MEDIONAG

      MCFG MEDION MEDIONAG

      SLIC MEDION MEDIONAG

      SSDT PmRef CpuPm

     

     

    Sunday, November 27, 2011 4:55 PM

Answers

  • "kernow01" wrote in message news:b03fff5d-d41b-42dd-9200-afd1e06a6a91...

    Hi,

    I have a genuine Microsoft Vista installation with a Medion machine.  It has been fine for ages until I decided to upgrade to SP2.  Now it is telling me to reinstall Vista as it is seen as not genuine i.e. it is an "invalid license".  Here is the associated diagnostic report (the key is wrong!)  I would greatly appreciate your help.  I don't know if it is associated, but I have had problems running Office 2000 applications with the error message relating to not being a valid Win32 application)  Thank you :

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8

    Other data-->

    SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080620000000.000000+000</Date

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

      SLIC MEDION MEDIONAG

      SSDT PmRef CpuPm

     

     

     
     
     
    I can see nothing wrong with your report apart from the obvious Validation error. This could simply be a glitch, or it could be a problem with the Licensing Store.
     
    To check for a glitch, go to the Validation site at www.microsoft.com/genuine/validate and see what happens – if it passes, great. If it fails, see what it says, and go to www.microsoft.com/genuine/diag, and see if that helps.
     
    Post back with a new MGADiag report.
     
    If it still shows as non-genuine, Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to re-enter your Product Key from the COA sticker, and or re-activate.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, November 28, 2011 11:34 PM
    Sunday, November 27, 2011 5:24 PM
    Moderator

All replies

  • "kernow01" wrote in message news:b03fff5d-d41b-42dd-9200-afd1e06a6a91...

    Hi,

    I have a genuine Microsoft Vista installation with a Medion machine.  It has been fine for ages until I decided to upgrade to SP2.  Now it is telling me to reinstall Vista as it is seen as not genuine i.e. it is an "invalid license".  Here is the associated diagnostic report (the key is wrong!)  I would greatly appreciate your help.  I don't know if it is associated, but I have had problems running Office 2000 applications with the error message relating to not being a valid Win32 application)  Thank you :

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8

    Other data-->

    SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080620000000.000000+000</Date

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

      SLIC MEDION MEDIONAG

      SSDT PmRef CpuPm

     

     

     
     
     
    I can see nothing wrong with your report apart from the obvious Validation error. This could simply be a glitch, or it could be a problem with the Licensing Store.
     
    To check for a glitch, go to the Validation site at www.microsoft.com/genuine/validate and see what happens – if it passes, great. If it fails, see what it says, and go to www.microsoft.com/genuine/diag, and see if that helps.
     
    Post back with a new MGADiag report.
     
    If it still shows as non-genuine, Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to re-enter your Product Key from the COA sticker, and or re-activate.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, November 28, 2011 11:34 PM
    Sunday, November 27, 2011 5:24 PM
    Moderator
  • You can reactivate your Windows Vista installation by performing the following:

     1. Click on the Start button and in the Start Search box type in:  slui.exe 4

     2. Press the Enter key on your keyboard.

     3. Select your Country.

     4. Follow the instructions for phone activation (no charge).

     Note:  Use the Windows Vista Home Premium OEM 25-character product key that is printed on the COA label (Certificate of Authenticity) that is affixed to your computer.


    Carey Frisch
    Sunday, November 27, 2011 5:29 PM
    Moderator
  • "Carey Frisch" wrote in message news:35e75586-bf15-4a03-9756-bbfc256be3d4...

    You can reactivate your Windows Vista installation by performing the following:

     1. Click on the Start button and in the Start Search box type in:  slui.exe 4


    Carey Frisch

     
    That instruction won’t work with the current Key.
     
    @kernow01
    IF (and I mean if – it’s likely that changing the Key will be blocked by a broken Licensing Store) you want to try changing the Key to the one on the COA, use the command
    SLUI.EXE   3
    This will bring up the Change Product Key wizard.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 27, 2011 5:47 PM
    Moderator
  • My method works just as well. If activation fails, the user will be instructed to hold and then speak to a Microsoft activation specialist who will ask for the COA product key and then provide an activation code.
    Carey Frisch
    Sunday, November 27, 2011 7:20 PM
    Moderator
  • "Carey Frisch" wrote in message news:209b39b8-3b5b-461b-b2f7-7ca378b5d3db...
    My method works just as well. If activation fails, the user will be instructed to hold and then speak to a Microsoft activation specialist who will ask for the COA product key and then provide an activation code.
    Carey Frisch
     
    90% of the time the activation line will drop the caller into a black hole after a 20 minute wait.
    It’s far better to change the Key first – it then has some chance of activating over the internet, or over the phone without needing operator input.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 27, 2011 7:30 PM
    Moderator