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still getting the non Genuine software RRS feed

  • Question

  • I found out that the 2007 version I had installed was non genuine and reomoved it.  I had ran the "fix it" program as stated on other post to start with a clean slate.  restarted my pc. I reinstalled my office 03 version that I purchased and have been running for years with out a problem.  I am still getting the non genuine pop up.  I do not understand the problem. I should add that the it seems like only some programs have this problem.  When I run my front page with was also installed at the same time as 07 there are on problems.  Please help 


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {2DAFBB04-7036-4B10-9364-1753D5EABED5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2DAFBB04-7036-4B10-9364-1753D5EABED5}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-895086574-3622080598-642822400</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Extensa 4420</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20071114000000.000000+000</Date></BIOS><HWID>E5313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57117</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55650</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55281</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55334</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500211-02-1033-6000.0000-0452008
    Installation ID: 166326989754461335165106346591452670158443138322284290
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 6CJ97
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PAAAAAEABAABAAEAAwABAAAABAABAAEAJJQWlpqz2Nj2+7iRkKZyohQdOGhqk/L0vBvfdAyBJIusVniq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   ATI     Herring
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PTLTD   POWERNOW
      ASF!      DMA  AMDTBL 

     

    Saturday, January 16, 2010 8:36 PM

Answers

  • Hello velkur,

    Unfortunatley, your installations of Front Page, Visio, and Project are just as nongenuine as your installation of Office Professional 2003.

    Note this in the "Other data" section of the report:
    Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55334</Pid><PidType>14</PidType></Product></

    The value "640" within the Pid and the PidType of "14" indicates that these three programs are Volume Licensing programs.  The status of these installations is Genuine, but that only applies if your use of these three programs is in association with the larger business, educational, or governmental organization that is the rightful license holder of the product keys used to install these programs.

    If you are an average consumer, then it's very likely you are not associated with the oganizations who are the rightful license holders, so your use of these licenses would be a nongenuine use.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, January 19, 2010 9:56 PM
    • Unmarked as answer by velkur Wednesday, January 20, 2010 4:16 AM
    • Marked as answer by Darin Smith MS Friday, January 22, 2010 12:05 AM
    Sunday, January 17, 2010 5:03 AM

All replies

  • From  your Mgar report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    Unfortunatetly, your copy of Office 20003 is also non-genuine.  Please remove it and purchase Office from a trusted. relaible source:

    How to Buy Microsoft Office 2007


    Carey Frisch
    Sunday, January 17, 2010 3:39 AM
  • Hello velkur,

    Unfortunatley, your installations of Front Page, Visio, and Project are just as nongenuine as your installation of Office Professional 2003.

    Note this in the "Other data" section of the report:
    Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55334</Pid><PidType>14</PidType></Product></

    The value "640" within the Pid and the PidType of "14" indicates that these three programs are Volume Licensing programs.  The status of these installations is Genuine, but that only applies if your use of these three programs is in association with the larger business, educational, or governmental organization that is the rightful license holder of the product keys used to install these programs.

    If you are an average consumer, then it's very likely you are not associated with the oganizations who are the rightful license holders, so your use of these licenses would be a nongenuine use.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, January 19, 2010 9:56 PM
    • Unmarked as answer by velkur Wednesday, January 20, 2010 4:16 AM
    • Marked as answer by Darin Smith MS Friday, January 22, 2010 12:05 AM
    Sunday, January 17, 2010 5:03 AM
  • I guess I understand what you are saying with regards to the "Report".  What I don't understand is that why do I not have the Non genuine thing pop up for Front Page, Visio, and Project.  Or for that matter why was there not an issuse until I got the bum version of 2007 and reinstalled my 03 that i was using on this computer and with the same os for about about a year.  Why don't I have this problem on my PC that runs XP Home SP3.  Can some please explain what happen.  And please don't Just tell my my copy is non genuine, I would like a explination becasue really I think that the report is just something to get people to buy a new version and I think that I am owed an answer
    Wednesday, January 20, 2010 4:16 AM
  • Using your PC that runs XP Home SP3, visit Microsoft Genuine Advantage and click on Validate Office.  Report back with the result.
    Carey Frisch
    Wednesday, January 20, 2010 5:34 AM