yes it is possible
Preass the Windows I button on the keyboard
and it will show you the power symbol.
Click on it and you will get to see the shutdown, sleep and restart options
Hold the SHIFT button on your keyboard and then select restart
It will take you to troubleshooting screen where you need to select TROUBLESHOOTING and then TRY Doing RESET
RESET and REFRESH Options are available however REFRESH Is used to keep your personal files but RESET will put back to computer to FACTORY DEFAULT
All the best
Praveen Valluri