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widnows vista home premium wont validate RRS feed

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    hi bought this computer like a month ago nit wont validate i alrdy tried to download tool from microsoft but wont donwload cuz it says page cannot be displayed plus wont update widnows defender  n total care from hp and its blocking msn messenger if u gusy ocudl really help heres what i got from diagnostic tool i foudn in other treat btw i tried to validate n the i got some problem with the active  xcontrol thingys



    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Failed Windows validation ActiveX loaded
    Failed Office validation ActiveX loaded
    Failed Validation Self-help ActiveX loaded







    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: 0x1
    Windows Product Key: *****-*****-MJKJH-6GQT2-QXQMF
    Windows Product Key Hash: TWgR6NXIZLkTQ7mxYA74pti+CAo=
    Windows Product ID: 89578-OEM-7332157-00226
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: 206723bc-51de-4e96-ab7e-dc505106100f
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>206723bc-51de-4e96-ab7e-dc505106100f</UGUID><Version>1.7.0012.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><PKey>*****-*****-*****-*****-QXQMF</PKey><PID>89578-OEM-7332157-00226</PID><PIDType>2</PIDType><SID>S-1-5-21-184642370-1566536524-572305557</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FK555AA-ABA a6603w</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.15</Version><SMBIOSVersion major="2" minor="5"/><Date>20080609000000.000000+000</Date></BIOS><HWID>6B333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>8843A8F91626716</Val><Hash>Mb6YDD4I/fhP/THGVCADpuJ4N2o=</Hash><Pid>70160-OEM-5690753-42885</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 



    Friday, March 27, 2009 11:16 PM

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    Hi Edwaro2k,

      The problem with your Vista does not appear to be Genuine/Non-Genuine issue.  The problem appears to be that you are unable to install the ActiveX control. In addition, the fact that you are unable to go to http://go.microsoft.com/fwlink/?linkid=52012 makes me think there may be an even deeper issue. 

      Unfortunatly, I am not trained in ActiveX support, so I suggest that you go to http://go.microsoft.com/fwlink/?linkid=52029 and create a (no cost) support request for assistance in installing the ActiveX controls.

      If you are unable to reach that URL, then you may need to call (800) 936-5800.  That number is to Vista support and I do not know if they support ActiveX issues at no cost, or not.

    Sorry I couldn't be more help,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, April 1, 2009 9:18 PM

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    btw those it matter if i installed microsoft office 2003 from a dell computer i used to had ?
    Friday, March 27, 2009 11:22 PM
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    Hello Edwaro2k,

      The page that told you that Windows and Office validation ActiveX failed to load would have given you steps to fix the issue, did you follow those directions? What happened when you did.

      You are also running a very old version of the Diagnostic Tool, please download and run Genuine Diagnostics tool (The most current version can always be found at at this link     http://go.microsoft.com/fwlink/?linkid=52012.) and paste the report into a response message in this thread.

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Friday, March 27, 2009 11:25 PM
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    Do you see Internet Explorer's Info Bar displayed as shown in this picture?

    If so , follow the two steps below to install the Microsoft Genuine Advantage ActiveX controls from Microsoft.

    If not , and installation of the ActiveX control does not occur, try installation again .


    i jst dont see it i tried installation again n nothing pops out








    n i cant go the link u gave me this come up everytime i try either mozilla or ie






    Connection Interrupted
             

    The connection to the server was reset while the page was loading.
           

    The network link was interrupted while negotiating a connection. Please try again.


           
           
         


         
         
    Wednesday, April 1, 2009 8:23 PM
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    Hi Edwaro2k,

      The problem with your Vista does not appear to be Genuine/Non-Genuine issue.  The problem appears to be that you are unable to install the ActiveX control. In addition, the fact that you are unable to go to http://go.microsoft.com/fwlink/?linkid=52012 makes me think there may be an even deeper issue. 

      Unfortunatly, I am not trained in ActiveX support, so I suggest that you go to http://go.microsoft.com/fwlink/?linkid=52029 and create a (no cost) support request for assistance in installing the ActiveX controls.

      If you are unable to reach that URL, then you may need to call (800) 936-5800.  That number is to Vista support and I do not know if they support ActiveX issues at no cost, or not.

    Sorry I couldn't be more help,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, April 1, 2009 9:18 PM