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I have tried reinstalling but I can't remember my e-mail address used for the initial installation and it won't let me reinstall with out. How do I go about finding out what address I used?

Saturday, November 24, 2007 5:20 AM

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If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.

-steve

Wednesday, November 28, 2007 4:29 PM

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