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Help re-activating Live OneCare acc RRS feed

  • Question

  • Hi

    Recently I had an absolute breakdown with OneCare on my laptop and in the midst of this, I deleted the programme from my laptop and sent MS a comment why I had issues that could not get resolved.

    I know have a new PC and tried to install the software and activate/log in and here is my problem.  My OneCare login is recognised, however not to my product key and the product key is saved to an unknown account (not mine, so very strange) or does MS have it all wrong again.

    Anyhelp would be appreciated

    Simon
    Tuesday, March 3, 2009 12:34 PM

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