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Windows Live One Care after installing Vista RRS feed

  • Question

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    I just had Vista installed on my Laptop and it took me to Windows Live One as a Trial.  I have a paid account for 3 PC's for Windows Live One Program.  How do I install the Paid Account to my Laptop?
    Tuesday, April 29, 2008 1:52 PM

Answers

  • If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations. Simply click the link to subscribe within OneCare and sign in with the LiveID for your subscription.

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

     

    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

     

    -steve

     

    Tuesday, April 29, 2008 4:17 PM
    Moderator