I was overcharged -- HOW can I contact a human at MS Live OneCare? RRS feed

  • Question

  • I was charged $20.95 for a $19.95 subscription.  I can't see ANY WAY to contact a human at Microsoft to get this resolved.


    Since I participated in the beta, I was given the choice to do this:  "You have selected a one year subscription to Windows Live OneCare (covers up to 3 PCs) for the promotional price of $19.95 plus tax."


    My credit card was charged $20.95.  The $1.00 difference is not the tax amount in our city/county/state.


    I don't see any way to get hold of anyone at MS Live OneCare.  The Web sites lead you around in circles... I have been to




    but it doesn't let you CONTACT anyone.


    Any suggestions?  I don't really want to dispute the charge....

    Sunday, November 25, 2007 4:25 AM