Transferring Email through Dialog (how to get rid of HTML code?) RRS feed

  • Question

  • Hi, I have created a dialog process to transfer notes that users take in their email and send to CRM, the notes then get transferred into Appointment entity notes section.

    1) user sends email to agreed CRM email address and goes to Q

    2) User selects the email in CRM dashboard and clicks Start Dialog

    3) The problem now is in the dialog window, see below.. I have all this html coding in there.. Is there a way to get rid of this???

    DIALOG set up

    Wednesday, March 19, 2014 6:08 PM