Send an Instant Message grayed. RRS feed

  • Question

  • I have a user who when he double-click a contact in his MOC, it is not launch IM instead opening email in his outlook. When he right-click this contact the 'Sent an Instant Message' is also grayed.

    Understand from user, this is only happening to new contact list that he want to add.
    Existing contact list is not a problem?

    Could this be an issue with his GAL? unsure!!!!
    Monday, March 16, 2009 4:33 AM

All replies

  • Wonder anyone have experience this similar problem.
    Tuesday, March 17, 2009 2:49 AM