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Joined windows 7 to domain - MOE won't start RRS feed

  • Question

  • Joined workgroup pc to domain:

    Then MOE wouldn't start.

    Tried uninstalling - it removed entry in program and files but didn't uninstall mesh app. Tried removing pc from ring and then adding it again - leads right back to mesh won't start.

    How can I help you help me?

    Where are the logs for mesh stored?


    Thanks
    Tuesday, January 26, 2010 4:14 AM

Answers

  • I uninstalled as per above - removed all machines from my mesh - checked the registry but those entries were not there.

    Then I rebooted, reinstalled mesh and it still can't start.


    The best that I can tell you isn't a good answer, unfortunately.
     

    How to Submit Bugs and Live Mesh Logs

    Note that you may not receive a response to the bug report, though. It will be transferred to the internal system to be assigned to the appropriate development group.

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Thursday, February 25, 2010 3:48 PM
    Moderator

All replies

  • Try the following to remove Live Mesh from the machine. Also, remove the machine from your Mesh on the Live Desktop before reinstalling it. I believe that your issue is due to the fact that the act of joining to a domain has changed the properties and location of your Windows Profile.
    This post explains how to obtain the logs: 

    How to Submit Bugs and Live Mesh Logs


    -steve


    Issue: Live Mesh is not installed or is installed partially and the customer sees a dialogue stating that Live Mesh cannot install because it is already installed.  Customer is not able to uninstall Live Mesh.

    Cause: This experience is typically caused by an interruption in the normal installation process leaving the Registry in a state where certain entries are not removed or added properly.

    Possible Workarounds: The Live Mesh installer, LiveMesh.exe, can be used with switches from a command line to install, uninstall, or repair Live Mesh. Note: sometimes you may need to repair the Live Mesh installation before uninstalling it.

         Using LiveMesh.exe switches
              1. Download the LiveMesh.exe installer
              2. Navigate to http://www.mesh.com/ and log in using your Live ID
              3. Click on the Devices tab
              4. Select Add Device
              5. Select your platform choice then click Install
              6. Pick the option to Save (remember this location)
         If you are installing on Vista, you will need to run these switches from an Elevated Command Prompt.
              1. Click on Start
              2. Select All Programs
              3. Select Accessories
              4. Click on Command Prompt (Please note: if you are installing on a Windows Vista computer, you will need to right-click and select Run
                  as administrator)
              5. Once you are in your Command Window navigate to the location that you saved the LiveMesh.exe installer and type one of the following:
                      LiveMesh.exe /repair (assumes the product was already installed or needs to be repaired)
                      LiveMesh.exe /uninstall (removes the product)
                      LiveMesh.exe (no switch, installs the product)

     

     

    If installing/uninstalling from a Command Prompt does not work, you may need to manually remove the Live Mesh Registry entries.

          Manually editing the Registry
               1. Click Start
               2
    . Click Run
               3. Type Regedit and hit Enter (if you are on Vista you will need to agree to a UAC prompt)
               4. In the Registry Editor remove the following Registry entries:
                     HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\9D1E4BCD781B45B479E1418784C5A935
                     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\<YOURSID>\Products
                     \9D1E4BCD781B45B479E1418784C5A935   (NOTE:  <YOURSID> value will be unique to you.)





    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, January 26, 2010 1:29 PM
    Moderator
  • I uninstalled as per above - removed all machines from my mesh - checked the registry but those entries were not there.

    Then I rebooted, reinstalled mesh and it still can't start.

    Wednesday, February 24, 2010 4:31 PM
  • I uninstalled as per above - removed all machines from my mesh - checked the registry but those entries were not there.

    Then I rebooted, reinstalled mesh and it still can't start.


    The best that I can tell you isn't a good answer, unfortunately.
     

    How to Submit Bugs and Live Mesh Logs

    Note that you may not receive a response to the bug report, though. It will be transferred to the internal system to be assigned to the appropriate development group.

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Thursday, February 25, 2010 3:48 PM
    Moderator