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Cannot buy Home and Student 2007 RRS feed

  • Question

  • My Microsoft Office Professional Edition 2003 failed validation. I want to buy the offered Home and Student 2007 as an alternitive. The only problem is I cannot click the Buy Now tab  as there is no such thing on the page my failed validation took me to.
    • Moved by Carey FrischMVP Thursday, February 11, 2010 8:01 PM Moved to relevant forum category (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Thursday, February 11, 2010 5:56 PM

Answers

  • Hello EvaKayes,

    Following the Get Genuine prompts after being informed that your current Office installation is nongenuine is supposed to take you to an Office Genuine Offer page with the option to purchase one of several different editions of the Office 2007 suite, such as Office Home and Student, Office Small Business, and Office Professional.

    If you are having an issue with the web page presentation, please rule out some transient problem by closing all programs, restarting the computer, and then revisiting www.microsoft.com/genuine and going thru the process once more.

    If you are still experiencing problems, may I suggest running the online diagnostic at this link http://www.microsoft.com/genuine/diag/default.aspx? and if any problems are found, allow them to be corrected automatically or if necessary, do the corrections manually.  Then try again.

    Over here in the USA, I have found that the Office Genuine Offer products are discounted, but sometimes the level of the discount is, shall we say, somewhat underwhelming :-).  I can find the same Genuine product being sold at a major trusted local retailer on sale for an equal or better price than the Genuine Offer discounts.  Check you favorite software retailers, maybe it is the same way where you are in the UK.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, February 12, 2010 11:27 PM
    Friday, February 12, 2010 5:12 PM

All replies

  • Please try: How to buy Microsoft Office
    Carey Frisch
    Friday, February 12, 2010 3:05 AM
  • Thank you. I am in  the UK I think your suggestion takes me to the US site. I assume I may purchase at much the same offer price from there?
    Friday, February 12, 2010 11:56 AM
  • Hello EvaKayes,

    Following the Get Genuine prompts after being informed that your current Office installation is nongenuine is supposed to take you to an Office Genuine Offer page with the option to purchase one of several different editions of the Office 2007 suite, such as Office Home and Student, Office Small Business, and Office Professional.

    If you are having an issue with the web page presentation, please rule out some transient problem by closing all programs, restarting the computer, and then revisiting www.microsoft.com/genuine and going thru the process once more.

    If you are still experiencing problems, may I suggest running the online diagnostic at this link http://www.microsoft.com/genuine/diag/default.aspx? and if any problems are found, allow them to be corrected automatically or if necessary, do the corrections manually.  Then try again.

    Over here in the USA, I have found that the Office Genuine Offer products are discounted, but sometimes the level of the discount is, shall we say, somewhat underwhelming :-).  I can find the same Genuine product being sold at a major trusted local retailer on sale for an equal or better price than the Genuine Offer discounts.  Check you favorite software retailers, maybe it is the same way where you are in the UK.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, February 12, 2010 11:27 PM
    Friday, February 12, 2010 5:12 PM