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xp activation PROBLEM!!!!!!! RRS feed

  • Question

  • When my computer starts up I get a message that windows needs to be activated, to activate click ok...

    I click ok and receive a message windows is already activated, click ok to exit...

    I click ok...

    Automaticallly goes back to first screen and first message that windows needs to be activated...

    Just keeps going in a circle...HELP!!!!!!!!

    The side of my computer says xp home edition but when I go into safe mode it only gives xp professional as an option to choose from.

    Tuesday, March 24, 2009 4:29 AM

Answers

  • Hello Holla_atcha_gurl,

    Please provide the info requested:

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy [to Clipboard], then paste the report into a reply message.

    Step 2 is tell us about the Certificate of Authenticity (CoA) on the computer. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 5:45 PM
    Tuesday, March 24, 2009 3:10 PM