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Product key blocked

Question
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I ran the diagnostic and this is what it gave me......
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-W9HDY-WTBR8-BQCQ8
Windows Product Key Hash: kmnjQShBtSVULY/KZ5i5OTe1TI0=
Windows Product ID: 00371-OEM-9324003-07551
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FE4744FB-5822-4B16-9530-0CC42DC30D3F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170427-1518
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FE4744FB-5822-4B16-9530-0CC42DC30D3F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BQCQ8</PKey><PID>00371-OEM-9324003-07551</PID><PIDType>8</PIDType><SID>S-1-5-21-1379864594-2936401702-2964978434</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 7010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="7"/><Date>20130909000000.000000+000</Date></BIOS><HWID>9A2A3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>CBX3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>9BF41D00F7ACD86</Val><Hash>RuGyO6FBcP2yiAeRvOFXhCw1zLk=</Hash><Pid>89409-707-0906634-65672</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-240-007551-02-1033-7601.0000-1572017
Installation ID: 013421645833263025802725866902104640935561246804960204
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BQCQ8
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 6/6/2017 12:07:47 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:6:2017 11:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAln1iH87KEsJy++K6usYWxjrxlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL CBX3
FACP DELL CBX3
HPET DELL CBX3
MCFG DELL CBX3
FPDT DELL CBX3
TCPA APTIO4 NAPAASF
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DMAR INTEL SNB
ASF! INTEL HCG
SSDT SataRe SataTabl
SLIC DELL CBX3
Thanx in advance for any tips and info on fixing this!!
Tuesday, June 6, 2017 5:10 PM
Answers
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Assuming you are able to locate a Windows 7 Professional COA label on your Dell OptiPlex PC, proceed to change the product key:
Use the Command Line to change the Product key:
- Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
- The Start Menu will show 'CMD.exe',
- Right-click the CMD.exe file and select Run As Administrator.
- In the CMD window, type: slmgr.vbs -ipk <type your product key here>
- To activate windows after changing the key, type: slmgr.vbs -ato
Afterward, run another MGA report and post the results here, Thank you!
Carey Frisch
- Proposed as answer by Noel D PatonModerator Friday, June 9, 2017 1:59 PM
- Marked as answer by Noel D PatonModerator Saturday, June 17, 2017 11:36 AM
Tuesday, June 6, 2017 6:14 PMModerator