• Question

  • I recently tried to upgrade from Vista to Windows 7 Home Premium. I got so far through the process, but it never did install. I called Microsoft Support and my only option was to reformat the partition where the OS was and install 7 as a new install, which I did. Prior to this I used the Easy Transfer software to back up my files on CD's. My CD's are full, and when i run the Easy Transfer utility again to copy to my laptop, it says the files are copying. After I copy both CD's, I can't find any of the files on my computer. 

    I also have a backup of MS Money files that my laptop won't restore. 

    I have a Dell laptop and since the 7 install i don't have any of the Dell installed software, like the DVD software. Could the reason my laptop is not reading the files because of the application i used to burn the cd's is  not on my laptop now?

    Thanks to anyone  who can help me or point me to someone who can.

    Friday, April 1, 2011 6:31 PM

All replies

  • You need to install a compatible version of Microsoft Money. Are you in the US? What verson of Money were you running?

    Saturday, April 2, 2011 3:57 AM