Having trouble with Office Professional 2007 Product Key RRS feed

  • Question

  • Yeah, I bought MS Office Professional 2007 for my PC that runs XP Home.

    When I install it and type in the product key, it keeps coming up that it's wrong even though I have type it in right over and over again.

    Here's the diagnostic info:

    Diagnostic Report (1.7.0066.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    ID: {9C28F3DF-F36E-4E1A-A08A-FDAD708FD895}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9C28F3DF-F36E-4E1A-A08A-FDAD708FD895}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-854245398-2146995363-839522115</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 600m </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20031215000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>3DD03107018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

    Thursday, November 29, 2007 8:29 PM


All replies

  • Uninstall any existing versions of Microsoft Office 2007, then reinstall using your genuine Microsoft Office Professional 2007 CD and the Product Key that came with it.


    Thursday, November 29, 2007 9:24 PM
  • But there aren't any previous versions....is that bad?
    Thursday, November 29, 2007 9:46 PM
  • Install Office 2007 using your genuine Microsoft Office Professional 2007 CD and the Product Key that came with it. Your MGA report shows you have no Microsoft Office software installed at all.

    Thursday, November 29, 2007 9:52 PM
  • I already know that there's no MS office software on this PC,but yet the product key doesnt work.
    Saturday, December 1, 2007 10:43 PM
  • At this point, your best option is to request technical support assistance directly from Microsoft: https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10183&gprid=416357


    Saturday, December 1, 2007 10:49 PM