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Vista home premium 64bit validation problems. RRS feed

  • Question

  • I just got back my computer from having a new motherboard and ram installed, had one good night of using it
    but then 2 nights ago the last thing i did was install the latest updates for windows vista home premium x64.
    the strange thing is that when i came home from work last night, i turn my computer on to find it saying that this copy of
    windows is not genuine, what gives?

    below is the report i ran for some reason it says invalid liscence, thing is i have had this copy of windows for maybe
    a year or more and now this?

    could i please get some help.



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-VJXH6-QDJY8-VC9HM
    Windows Product Key Hash: z//XNQk28KNl2qIyd7KFAXyXimQ=
    Windows Product ID: 89583-OEM-7304133-93998
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {2BE2E0C4-0688-4D49-A40F-E25648C6DF81}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2BE2E0C4-0688-4D49-A40F-E25648C6DF81}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VC9HM</PKey><PID>89583-OEM-7304133-93998</PID><PIDType>3</PIDType><SID>S-1-5-21-2446024688-1824635780-2731173446</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090429000000.000000+000</Date></BIOS><HWID>AE323507018400F2</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-041-393998-02-5129-6001.0000-1992009
    Installation ID: 010356921653448604249684365882865843946185672344722791
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: VC9HM
    License Status: Notification
    Notification Reason: 0xC004F00F.

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHO4zzAuFQA11YQlpIMc/ox8vQazQoRrFYOi9bH

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            042909        APIC1056
      FACP            042909        FACP1056
      HPET            042909        OEMHPET0
      MCFG            042909        OEMMCFG
      OEMB            042909        OEMB1056
      INFO            042909        AMDINFO
      NVHD            042909        NVHDCP
      SSDT            A M I         POWERNOW


    Saturday, July 18, 2009 9:31 PM

Answers

  • Hello ghoti the great,

    Changing out the Motherboard and Ram is a significant hardware change and Vista would need to be reactivated after such an event. In that kind of situation,Vista will usually give 3 days to allow the user to reactivate. After the 3 days, Vista will fall into a Non-Genuine state untill it is reactivated. Since your Vista is an OEM System Builder License, the only way to Reactivate is by the Activate by Phone method. 


    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS

    Monday, July 20, 2009 9:11 PM

All replies

  • Hello ghoti the great,

    Changing out the Motherboard and Ram is a significant hardware change and Vista would need to be reactivated after such an event. In that kind of situation,Vista will usually give 3 days to allow the user to reactivate. After the 3 days, Vista will fall into a Non-Genuine state untill it is reactivated. Since your Vista is an OEM System Builder License, the only way to Reactivate is by the Activate by Phone method. 


    To Activate by Phone:

    a)    If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

     

    b)    If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS

    Monday, July 20, 2009 9:11 PM
  • Thank you so much for the help, the slui 4 thing worked a treat.
    Everything is now works as inteneded.
    Good job on the help.
    Tuesday, July 21, 2009 8:40 AM