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Validation Problem with Win XP Pro RRS feed

  • Question

  • My computer crashed and the Win XP was corrupted.  We couldn't find the XP disk so we bought a new one.  The computer came up and asked me to Validate and Activate.  The Validation failed but the Activation passed.  The disk says Service pack 2, but I am running SP3 so I must have downloaded an update.

    How do I get rid of the Validation error?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-823T3-32434-Q4666
    Windows Product Key Hash: nBREySm+OSPs6I0CmCGZ9BjWfY8=
    Windows Product ID: 76487-011-6430026-22412
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {3BDBA037-9D6B-42E8-BBF4-CAEF0FDC40C5}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3BDBA037-9D6B-42E8-BBF4-CAEF0FDC40C5}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q4666</PKey><PID>76487-011-6430026-22412</PID><PIDType>5</PIDType><SID>S-1-5-21-606747145-1682526488-1801674531</SID><SYSTEM><Manufacturer>PCCHIPS</Manufacturer><Model>P47G</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090721000000.000000+000</Date></BIOS><HWID>BF1138F70184E078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A497:Elitegroup Computer Systems Co Ltd|13BAB:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, July 7, 2010 2:58 PM

Answers

All replies

  • Hello DDinwiddie,

    Here is a snippet of your mgadiag report:

    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-823T3-32434-Q4666
    Windows Product Key Hash: nBREySm+OSPs6I0CmCGZ9BjWfY8=
    Windows Product ID: 76487-011-6430026-22412
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {3BDBA037-9D6B-42E8-BBF4-CAEF0FDC40C5}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Right now the computer has a nongenuine installation of Windows XP Pro installed.  This is an installation of a retail license that was done with an Invalid Product Key.  Invalid product keys are made up with a pirating program called a Key Generator, or KeyGen for short.  The product key was never issued by Microsoft, making it invalid.

    Please supply the following information:

    1.  Before you purchased and installed the XP that is now on the computer, did the computer have a Certificate of Authentcity (CoA) for any version and edition of Windows affixed to it?  If so, what is the version and edition of Windows listed on the CoA?  Do Not post the product key that's on the CoA.  Does the CoA have a computer manufacturer's name printed on it, or does it have "OEM Software" printed on it?

    2.  You wrote, "We couldn't find the XP disk so we bought a new one."  Could you please describe what you bought?  Again, do not post any product keys.


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    Wednesday, July 7, 2010 3:10 PM
  • How did the activation pass and SP3 download if this is an illegal copy?

    I can't find a COA on the outside of my CPU.  I purchased this HP computer in June 2005 from Best Buy.

    The package we received included a 'Start Here' booklet with a COA on the back.  The COA includes a silver thread saying 'Genuine'.  The disk says Windows XP Professional, Includes Service Pack 2 and Version 2002.

    When I boot my computer a screen comes up asking me to pick an operating system.  Windows XP Professional is listed twice.  Is this part of the problem?

    Is the diagnostic report above saying I have Office installed?  I haven't reinstalled it yet.

    Thanks,

    Debbie

    Wednesday, July 7, 2010 4:26 PM
  • Hello DDinwiddie,

    The package you are describing would be a systembuilder/small manufacturer OEM licensing kit.  That kit would include a hologrammed Microsoft installation CD for Windows with the words to the effect,  "For distribution with a new PC only.  For product support, contact the manufacturer of the PC" embedded in the hologram in the upper left quadrant.  It would also have the Start Here pamphlet, and the CoA peel-off label that is to be affixed to the computer.

    Please verify one more thing, that the partial product key in the report above, *****-*****-823T3-32434-Q4666, is identical to that part of the product key printed on the CoA.

    If your CD has the "For distribution..." in the hologram and the partial product keys match, then you have inadvertently purchased a counterfeit copy of Windows.  The packaging and disc are trying to look like an OEM product, but the disc is actually installing a retail product with an invalid product key.

    If that's the case, you should return the product immediately to the seller for a full refund.  If you cannot get satisfaction from the seller, please visit www.microsoft.com/genuine and click on Validate Windows.  When validation fails, click on the links to Resolve Now and look for the links for the Complimentary Replacement, which you may qualify for if your materials are deemed to be high-quality counterfeits by Microsoft.


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    Wednesday, July 7, 2010 4:39 PM
  • How did the activation pass and SP3 download if this is an illegal copy?

    I can't find a COA on the outside of my CPU.  I purchased this HP computer in June 2005 from Best Buy.

    The package we received included a 'Start Here' booklet with a COA on the back.  The COA includes a silver thread saying 'Genuine'.  The disk says Windows XP Professional, Includes Service Pack 2 and Version 2002.

    When I boot my computer a screen comes up asking me to pick an operating system.  Windows XP Professional is listed twice.  Is this part of the problem?

    Is the diagnostic report above saying I have Office installed?  I haven't reinstalled it yet.

    Thanks,

    Debbie


    All installations of XP, regardless of being genuine or not, can download and install SP3.

    Having two operating systems to choose from at start up indicates that a second installation of XP was put onto the computer rather than the latest installation overwriting the previous one.  The mgadiag utiluty evaluates the running installation of Windows so the fact that there are two is not causing the nongenuine problem.

    The mgadiag report is telling us that, of the versions of Office that it is programmed to look for (Office XP/2002, 2003, 2007), none are currently installed.


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    Wednesday, July 7, 2010 4:44 PM
  • When I click on www.microsoft.com/genuine and try to validate, I am taken to Bing and a search for genuine windows7 DLLegalization aspx is performed.
    Wednesday, July 7, 2010 6:57 PM
  • Hello DDinwiddie,

      Are you still being taken to Bing when performing a Validation?

     

    Thanks,


    Darin MS
    Thursday, July 8, 2010 7:19 PM
  • NOTE: The Diagostic Report does not report Invalid Product Keys the same as it did in the past.

    The result "Validation Status: Invalid Product Key" now only means that there is a Non-Genuine issue but does not tell us what that specific issue is.

     

    DDinwiddie: Please attempt to Validate again at http://microsoft.com/genuine.

    If you receive any result other then Genuine, go to http://microsoft.com/genuine/diag and click the Start Diagnostic button.  The site will ensure XP is configured correctly to allow Validation.  The site will also check for common issues that may effect Genuin results.

    Once the Diagnostic site gives you all green checkmarks, click the Validate Windows button again.

    If you received a Genuine result, reboot.  The Non-genuine messaging should no longer be showing.

    Please post back with the results of this troubleshooting,


    Darin MS
    Thursday, July 8, 2010 8:47 PM
  • sir

    yes im still being taken to Bing

    Mohd

    Friday, July 9, 2010 11:46 AM
  •  

      If you are receiving the error: "Sorry, no results found for: genuine windows7 DLLegalization aspx" while Validating and are then either given a "Page can not be displayed" page or are redirected to Bing, please see the following URL for additional information: http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/6a4876b0-4be5-40d9-8193-4013cbb2dbb0


    Darin MS
    Friday, July 9, 2010 3:55 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T4YDB-PB6DG-JPKMJ
    Windows Product Key Hash: kLpNTgYGTsUYia9HU4fgu7ASyNA=
    Windows Product ID: 55274-640-1011873-23081
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {BBF2D7E4-3F93-4C01-927B-9C60773DABF0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BBF2D7E4-3F93-4C01-927B-9C60773DABF0}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JPKMJ</PKey><PID>55274-640-1011873-23081</PID><PIDType>1</PIDType><SID>S-1-5-21-1078081533-413027322-725345543</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20010929000000.000000+000</Date></BIOS><HWID>D23531170184C05A</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10864:Medion AG|10864:Medion AG
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, July 22, 2010 3:17 PM
  • Hello syline,

    Please do not piggyback on other people's threads and answered threads.

    Please start your own thread by clicking the Ask A Question link, paste in your mgadiag report, and provide a description of the problem or error you have encountered.

    Thanx!


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 22, 2010 3:36 PM
  • sir

    yes im still being taken to Bing

    usman78

     


    Friday, July 23, 2010 4:29 AM
  • My computer crashed and the Win XP was corrupted.  We couldn't find the XP disk so we bought a new one.  The computer came up and asked me to Validate and Activate.  The Validation failed but the Activation passed.  The disk says Service pack 2, but I am running SP3 so I must have downloaded an update.

    How do I get rid of the Validation error?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-823T3-32434-Q4666
    Windows Product Key Hash: nBREySm+OSPs6I0CmCGZ9BjWfY8=
    Windows Product ID: 76487-011-6430026-22412
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {3BDBA037-9D6B-42E8-BBF4-CAEF0FDC40C5}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3BDBA037-9D6B-42E8-BBF4-CAEF0FDC40C5}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q4666</PKey><PID>76487-011-6430026-22412</PID><PIDType>5</PIDType><SID>S-1-5-21-606747145-1682526488-1801674531</SID><SYSTEM><Manufacturer>PCCHIPS</Manufacturer><Model>P47G</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090721000000.000000+000</Date></BIOS><HWID>BF1138F70184E078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A497:Elitegroup Computer Systems Co Ltd|13BAB:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    Saturday, July 24, 2010 3:03 AM
  • "amarnath jha" wrote in message news:b56ff15e-70fe-4248-b570-9030f43805e6...

    My computer crashed and the Win XP was corrupted.  We couldn't find the XP disk so we bought a new one.  The computer came up and asked me to Validate and Activate.  The Validation failed but the Activation passed.  The disk says Service pack 2, but I am running SP3 so I must have downloaded an update.

    How do I get rid of the Validation error?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-823T3-32434-Q4666
    Windows Product Key Hash: nBREySm+OSPs6I0CmCGZ9BjWfY8=
    Windows Product ID: 76487-011-6430026-22412
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro


    The first thing you do is repost your report in your OWN, NEW, thread - that way nobody gets confused.
    Then you wait for Darin to analyse your Key, as I can see nothing wrong with the data. except for the fact that the Key is apparently invalid. From where did you acquire the key and disks?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 24, 2010 6:27 AM
    Moderator
  • From internet
    Tuesday, July 27, 2010 8:20 AM
  • hi .. can I ask u some thing about my Win Xp Sp2? I was setup Win Xp already but the Win gave me an error. The error is" You may be a victim of sofware counterfeiting. This copy of Windows did not pass Genuine Windows validaton"  can you tell me what should I do for my windows and how. if you have a intrustions so can you send them to my Email: my Email is hoangminhin2002@yahoo.com , thanks for that..

     

    P/s: it happened when I change a picture in Desktop but 10 mins its auto changed Screen by black color in my screen.

     

     

     

     

     

    Wednesday, July 28, 2010 12:08 PM
  • Hello Minhinvnn,

    Please start your own thread by clicking on the Ask A Question link at the top of the page.

    After starting your own thread, please follow these instructions:

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.


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    Wednesday, July 28, 2010 1:37 PM
  • To All Users.

    If you have a Non-Genuine issue, please create your Own thread for youe Own issue.

    Please be sure to create your thread in the forum that matches the program you are having the Non-Genuine issue with:

    Windows XP -> Windows XP Validation Forums

    Windows Vista -> Windows Vista Validation Forum

    Windows 7 -> Windows 7 Validation Forum

    Office -> Office Validation Forum

     

    <locking this thread>


    Darin MS
    Wednesday, July 28, 2010 9:35 PM