Custom Entity Icon Broken RRS feed

  • Question

  • Does anyone know why my icons are broken or how to resolve this issue? See screenshot attached.



    This is a custom entity and dynamics is running on premise with Dynamics CRM version 4 rollup 17. The custom entity was previously just using the default custom entity icon.



    Monday, October 24, 2011 6:09 AM


  • Hi,

    Try the following:

    1. Publish your entity customizations and try clear internet explorer temporary internet files

    2. Try Restart IIS Service (in command prompt type iisreset), images could get cached in IIS.

    3. If the above solutions will not work then try reupload the entity icon and publish customizations

    Jehanzeb Javeed

    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Monday, October 24, 2011 6:34 AM