Hello mkeith422,
As Noel posted you have problems with the installation of Windows and Office on your Compaq Presario 5108 computer.
Let's deal with Windows first.
It is entirely possible that you did have a genuine free upgrade installation of Windows XP on your computer at one time. However, we can say for sure that, at the moment, the installation of XP Pro on the computer is nongenuine, due to it being a
Volume Licensing installation that was done with an Invalid Volume Licensing Product Key. In Invalid key is one that was made up by software pirates with a program called a Key Generator (KeyGen)--it was never officially issued by Microsoft.
Windows Validation Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Cached Validation Code: N/A
Windows Product Key: *****-*****-KP686-D8T7X-HDMQ8
Windows Product Key Hash: qqt6kUxM7yW5toc+6+PHdNdh2os=
Windows Product ID: 55274-645-2775716-23626
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {5A4938C6-7D5E-4519-8395-F0B38BA2CB24}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
People who are sure they used to have genuine Windows but now do have nongenuine Windows quite often tell us that their computers were repaired by a local shop or had their Windows reinstalled by a helpful friend. Instead of using the correct recovery
procedure or installation discs, quite often these shops and helpers use downloaded nongenuine Windows discs because in many cases it is easier to do it that way. Unfortunately that leaves the computer owner, like you, with nongenuine Windows.
Maybe when the new herd disk rive was installed, your Genuine Windows was replaced by nongenuine Windows.
If you have the upgrade discs you got with the computer, let us know what Windows edition disc you have (Home, Pro, Media Center, etc) so we can give you the best advice on what to do next.
****
Regarding Office, here is the Office snippet of the mgadiag report:
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1
The report is telling us that your Compaq has a nongenuine Volume Licensing installation of Office Enterprise 2007 installed. This installation was done with a now-Blocked Volume Licensing Key. Microsoft blocks Volume Licensing Keys when they
have been reported by the original owning organization as lost, stolen, compromised to the internet, or when the accompanying Volume Licensing Agreement is no longer in effect.
As an individual consumer, you should never have been sold or should never be using Volume Licensing software. If you purchased this product thinking it was for sale to retail consumers like yourself, it's likely that you are a victim of software pirace
or counterfeiting. Did you purchase this software, and if so, do you still have the materials you purchased?
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
