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Windows no longer accepting key. RRS feed

  • Question

  • I reinstalled Win7 not to long ago. It kept nagging to to validate by entering the key. When I did it said the that the Windows servers couldn't accept it. My only guess is that I have entered the key too many times and now Windows wont accept it. Including the laptop I'm trying to validate, it comes to a total of three computers that are running this copy of Windows and have the key entered with them. I format the hard-drive and reinstall somewhat frequently. How can I resolve this? Is there a way to "de-register" a copy of Windows before I reinstall it? Thanks.
    Sunday, February 20, 2011 9:09 PM

Answers

  • "Person12313" wrote in message news:0b068ec3-2083-4b06-aa9a-d0c072ec0d0f...
    It says I can only install it on one computer at a time. I thought I could install it on a few computers. Like three or four. I don't understand.

    If you read the EULA (or what's now called the SLT), then the license conditions have not changed from any other version of Windows - One license permits one installation on one PC - a Retail License can be moved from PC to PC, but cannot be installed on more than one PC at a time. an OEM license cannot be moved.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 21, 2011 11:29 PM
    Monday, February 21, 2011 8:52 AM
    Moderator

All replies

  • "Person12313" wrote in message news:b1c95e45-8f80-4971-bb27-066893f8f974...
    I reinstalled Win7 not to long ago. It kept nagging to to validate by entering the key. When I did it said the that the Windows servers couldn't accept it. My only guess is that I have entered the key too many times and now Windows wont accept it. Including the laptop I'm trying to validate, it comes to a total of three computers that are running this copy of Windows and have the key entered with them. I format the hard-drive and reinstall somewhat frequently. How can I resolve this? Is there a way to "de-register" a copy of Windows before I reinstall it? Thanks.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 20, 2011 9:42 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV79Y-CHP34-PWFBC
    Windows Product Key Hash: ZU/un4tPwCWBPtNp8qg0vbfRYOQ=
    Windows Product ID: 00371-862-6003694-85636
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {64E11A51-BEC5-4A14-B593-C963E99D40D8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64E11A51-BEC5-4A14-B593-C963E99D40D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PWFBC</PKey><PID>00371-862-6003694-85636</PID><PIDType>5</PIDType><SID>S-1-5-21-2250234437-2697789641-376427577</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS><HWID>4FB93607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-862-600369-00-1033-7600.0000-0512011
    Installation ID: 005246375034931910976355554582553741991722795885899642
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PWFBC
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 2/20/2011 4:45:55 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:20:2011 12:40
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAQACAAAAAgABAAEA6GECsCiMlyZU+bqgpppkAwmt6kVSqg44BmAYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            3638    
      FACP            HP            3638    
      HPET            HP            3638    
      BOOT            HP            3638    
      MCFG            HP            3638    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           PowerNow


    Sunday, February 20, 2011 9:47 PM
  • "Person12313" wrote in message news:75a5a81d-b2c2-4658-a4f1-b66705fc6b12...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV79Y-CHP34-PWFBC
    Windows Product Key Hash: ZU/un4tPwCWBPtNp8qg0vbfRYOQ=
    Windows Product ID: 00371-862-6003694-85636
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048



     

    It looks to me as if all that's needed is telephone activation
     Click on the Start button
    in the Search box, type
    SLUI   4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 20, 2011 10:58 PM
    Moderator
  • "follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you." I don't see that. When I start "SLUI 4" I see this: http://i.imgur.com/ARClL.png

    What should I do?

    Sunday, February 20, 2011 11:34 PM
  • "Person12313" wrote in message news:26f65799-319d-44a2-89f4-b4e0ba3661e3...

    "follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you." I don't see that. When I start "SLUI 4" I see this: http://i.imgur.com/ARClL.png

    What should I do?


    Take the automated telephone system option
    (sorry - I'll have to update my instructions, obviously!)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 20, 2011 11:51 PM
    Moderator
  • It says I can only install it on one computer at a time. I thought I could install it on a few computers. Like three or four. I don't understand.
    Monday, February 21, 2011 1:04 AM
  • A Windows 7 Professional license permits one (1) installation and activation on just one (1) computer.  For each additional installation, you'll need to purchase a new license.  Windows 7 Professional licenses (product keys) can be purchased from the  Microsoft Store.
    Carey Frisch
    Monday, February 21, 2011 5:48 AM
    Moderator
  • "Person12313" wrote in message news:0b068ec3-2083-4b06-aa9a-d0c072ec0d0f...
    It says I can only install it on one computer at a time. I thought I could install it on a few computers. Like three or four. I don't understand.

    If you read the EULA (or what's now called the SLT), then the license conditions have not changed from any other version of Windows - One license permits one installation on one PC - a Retail License can be moved from PC to PC, but cannot be installed on more than one PC at a time. an OEM license cannot be moved.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 21, 2011 11:29 PM
    Monday, February 21, 2011 8:52 AM
    Moderator
  • Well isn't this great. Suddenly another copy of windows coming with this laptop doesn't seem so stupid. Unfortunately, It's "Home Premium" so the key glued to the bottom of the computer won't work. They didn't include a re-installation copy of windows. How can I download a copy of "Windows 7 Home Premium 32-bit.iso"? Thanks.
    Wednesday, March 2, 2011 2:25 PM
  • Order recovery disks from the manufacturer or from a third party like Recovery-Disks.com.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, March 2, 2011 4:03 PM
    Answerer