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Windows one live care is ot working RRS feed

  • Question

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    I just renew my windows live onecare for 3 computers. and just happen i went for holiday for 2 months. when I log in to my computer my windows live care color becomes read and said, I need to renew my live one care, The other 2 computer is fined except this one i'm using right  now. How can I restore this?

    Tuesday, August 19, 2008 2:45 AM

Answers

  • Hello, Ben.

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Tuesday, August 19, 2008 12:09 PM
    Moderator