No internet access windows phone RRS feed

  • Question

  • I cannot access my data connection after I have updated my windows phone to the latest update. I have found some threads that are somehow similar to my  problems. But the only solution that I have found in those threads was just "hard reset". As much as possible, I dont want to result in resetting my phone. Can I have some suggestions?

    Model: Lumia 920

    OS version: 8.10.14203.306

    Firmware Version: 3051.50009.1424.0010

    Problem: cannot connect to the internet using data connection


    - wifi is still working

    Tuesday, November 18, 2014 12:27 PM


All replies

  • We have moved our support forum for OS Consumer Support, i.e. almost any support of the Preview for Developer release that is not related to developing an application, to the Microsoft Community website here: http://answers.microsoft.com/en-us/winphone/forum/wpdp
    Tuesday, November 18, 2014 7:20 PM
  • Actually, I have tried to post my concern on that site. But unfortunately I wasn't able to. Whenever I try to post something on that sites, I always got this error that says "Sorry the request couldn't be completed. Please try again later.". I've been trying to post my concerns over there for two days now. But this error prevents me to do so.
    Wednesday, November 19, 2014 12:44 PM