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Windows XP install won't validate RRS feed

  • Question

  • HI Folks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\New User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1757981266-1383384898-1417001333</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>05CI.M043.20090821.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>30E933AF01842079</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E710:Samsung Electronics CO., LTD
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    ==========================

    Just ;purchased this laptop, 2nd-user. COA on the label is rejected by validation. Went though quite a few phone calls with MS and Samsung - no help. Can't get a reply from the company who sold me the laptop, other than to say that they have wiped the hard disk and installed and oem version of Win Xp Pro - and they say it should validate...

    I do not know what to do next ?

    Thanks
    Adrian

    Saturday, April 21, 2012 6:50 AM

Answers

  • I have checked the Product Key and it is Valid and Genuine.

    It has been activated once and I don't see any other possible problems with the key.


    Darin MS

    • Marked as answer by adrian5750 Wednesday, April 25, 2012 6:01 AM
    Tuesday, April 24, 2012 7:58 PM
  • "adrian5750" wrote in message news:2e5e11af-4d0f-49da-932e-39c86af810fc...
    HI Noel

    Thanks for the fast reply!

    The COA Sticker says Windows Vista Home Premium OEMAct
    Samsung Electronics

    Which I guess is why it doesn't work to validate their recently-installed Win XP Pro ...??

    The last email I had from the company that sold me the laptop said

    We can send a license however this would not be the normal way for this to be done .
     
    Can you please answer as to why your system asked for the registration to be confirmed ?
     
    We ask this as refurbished laptops are always registered under the Microsoft Refurbishment Membership scheme .
    Which is done by ourselves and not by the end user as the end user is not a member of the scheme .

     

     
     
    The License is for Vista - but the installation is of XP Pro.
    The installation is therefore non-genuine, and your vendor is probably a pirate.
    'Registration' is irrelevant - and is NOT done by a refurbisher anyhow. They are required to use a specific method of installing Windows to a machine, and affix the appropriate sticker - which must state 'refurbished'.
    The following link has an example of a refurbisher's COA sticker.
     
    Activation is what counts, and a Vista Key cannot activate an XP install. That activation is NOT done by the refurbisher, but by the end-user when they first start the machine and it installs the OS - this is to ensure that the user agrees to the Licensing terms and has the chance to refuse them and claim a refund .
     
    I would report the vendor to MS through their HowToTell pages (which seem to be broken at the moment!) - http://www.microsoft.com/howtotell/
     
    As to how to get genuine, you have two ways to go about it.
    1) demand the appropriate sticker from the vendor
    2) request a set of Vista recovery disks from Samsung
     
    There is a third option - which is a little complex - of downloading a Vista SP1 installation set, and creating the boot disk from that, and installing that as a clean install.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 21, 2012 8:05 AM
    Moderator
  • Hi All

    Actually some good news.

    Finally got in touch with the supplier, and got a COA from them.

    cheaplaptops.ie - in case you were wondering.

    To be avoided! - 'nuff said

    Thanks for your assistance
    Adrian

    Saturday, April 21, 2012 2:18 PM

All replies

  • "adrian5750" wrote in message news:b1f1d7d4-54ae-495e-9889-5fe2480e025c...

    HI Folks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    ==========================

    Just ;purchased this laptop, 2nd-user. COA on the label is rejected by validation. Went though quite a few phone calls with MS and Samsung - no help. Can't get a reply from the company who sold me the laptop, other than to say that they have wiped the hard disk and installed and oem version of Win Xp Pro - and they say it should validate...

    I do not know what to do next ?

    Thanks
    Adrian

    For what version and edition of Windows is the COA sticker valid?
    the vendor's story sounds fishy to me - please check the COA sticker against examples here...
    The installed license is an OEM_SLP Key which is not the type used by refurbishes.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 21, 2012 7:17 AM
    Moderator
  • "adrian5750" wrote in message news:b1f1d7d4-54ae-495e-9889-5fe2480e025c...

    HI Folks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    ==========================

    Just ;purchased this laptop, 2nd-user. COA on the label is rejected by validation. Went though quite a few phone calls with MS and Samsung - no help. Can't get a reply from the company who sold me the laptop, other than to say that they have wiped the hard disk and installed and oem version of Win Xp Pro - and they say it should validate...

    I do not know what to do next ?

    Thanks
    Adrian

    For what version and edition of Windows is the COA sticker valid?
    the vendor's story sounds fishy to me - please check the COA sticker against examples here...
    The installed license is an OEM_SLP Key which is not the type used by refurbishes.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    HI Noel

    Thanks for the fast reply!

    The COA Sticker says Windows Vista Home Premium OEMAct
    Samsung Electronics

    Which I guess is why it doesn't work to validate their recently-installed Win XP Pro ...??

    The last email I had from the company that sold me the laptop said

    We can send a license however this would not be the normal way for this to be done .
     
    Can you please answer as to why your system asked for the registration to be confirmed ?
     
    We ask this as refurbished laptops are always registered under the Microsoft Refurbishment Membership scheme . 
    Which is done by ourselves and not by the end user as the end user is not a member of the scheme . 

    ...but that was on Monday 16th, and they've refused to answer any of my emails since.
    There's some question in my mind as to how legitimate their operation is - their customer support certainly leaves a lot to be desired, and they seem to operate as a group of interconnected companies, with no telephone contact numbers...

    The laptop has updated itself to SP3, and now it's counting down a 30-day activation clock.

    What should I do next ?

    Thanks

    Adrian

    Saturday, April 21, 2012 7:34 AM
  • "adrian5750" wrote in message news:2e5e11af-4d0f-49da-932e-39c86af810fc...
    HI Noel

    Thanks for the fast reply!

    The COA Sticker says Windows Vista Home Premium OEMAct
    Samsung Electronics

    Which I guess is why it doesn't work to validate their recently-installed Win XP Pro ...??

    The last email I had from the company that sold me the laptop said

    We can send a license however this would not be the normal way for this to be done .
     
    Can you please answer as to why your system asked for the registration to be confirmed ?
     
    We ask this as refurbished laptops are always registered under the Microsoft Refurbishment Membership scheme .
    Which is done by ourselves and not by the end user as the end user is not a member of the scheme .

     

     
     
    The License is for Vista - but the installation is of XP Pro.
    The installation is therefore non-genuine, and your vendor is probably a pirate.
    'Registration' is irrelevant - and is NOT done by a refurbisher anyhow. They are required to use a specific method of installing Windows to a machine, and affix the appropriate sticker - which must state 'refurbished'.
    The following link has an example of a refurbisher's COA sticker.
     
    Activation is what counts, and a Vista Key cannot activate an XP install. That activation is NOT done by the refurbisher, but by the end-user when they first start the machine and it installs the OS - this is to ensure that the user agrees to the Licensing terms and has the chance to refuse them and claim a refund .
     
    I would report the vendor to MS through their HowToTell pages (which seem to be broken at the moment!) - http://www.microsoft.com/howtotell/
     
    As to how to get genuine, you have two ways to go about it.
    1) demand the appropriate sticker from the vendor
    2) request a set of Vista recovery disks from Samsung
     
    There is a third option - which is a little complex - of downloading a Vista SP1 installation set, and creating the boot disk from that, and installing that as a clean install.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 21, 2012 8:05 AM
    Moderator
  • "adrian5750" wrote in message news:2e5e11af-4d0f-49da-932e-39c86af810fc...
    HI Noel

    Thanks for the fast reply!

    The COA Sticker says Windows Vista Home Premium OEMAct
    Samsung Electronics

    Which I guess is why it doesn't work to validate their recently-installed Win XP Pro ...??

    The last email I had from the company that sold me the laptop said

    We can send a license however this would not be the normal way for this to be done .
     
    Can you please answer as to why your system asked for the registration to be confirmed ?
     
    We ask this as refurbished laptops are always registered under the Microsoft Refurbishment Membership scheme .
    Which is done by ourselves and not by the end user as the end user is not a member of the scheme .

     

     
     
    The License is for Vista - but the installation is of XP Pro.

    The installation is therefore non-genuine, and your vendor is probably a pirate.

    'Registration' is irrelevant - and is NOT done by a refurbisher anyhow. They are required to use a specific method of installing Windows to a machine, and affix the appropriate sticker - which must state 'refurbished'.
    The following link has an example of a refurbisher's COA sticker.
     
    Activation is what counts, and a Vista Key cannot activate an XP install. That activation is NOT done by the refurbisher, but by the end-user when they first start the machine and it installs the OS - this is to ensure that the user agrees to the Licensing terms and has the chance to refuse them and claim a refund .
     
    I would report the vendor to MS through their HowToTell pages (which seem to be broken at the moment!) - http://www.microsoft.com/howtotell/
     
    As to how to get genuine, you have two ways to go about it.
    1) demand the appropriate sticker from the vendor
    2) request a set of Vista recovery disks from Samsung
     
    There is a third option - which is a little complex - of downloading a Vista SP1 installation set, and creating the boot disk from that, and installing that as a clean install.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    That's all very helpful, thanks, and kind of confirms my fears.

    The vendor is being totally silent - which makes me think that they've got something to hide...

    I've emailed Samsung to see about a set of recovery disks - it'll mean reinstalling the applications software I've already installed (I guess) - but at least I'll end up with a usable machine.

    I did try the MagicalJellybean keyfinder, which found a key, but then that key wouldn't validate either...

    How would I go about 'Option 3' - just in case the Samsung route turns out to be a problem?

    Thanks
    Adrian

    Saturday, April 21, 2012 9:09 AM
  • Hi All

    Actually some good news.

    Finally got in touch with the supplier, and got a COA from them.

    cheaplaptops.ie - in case you were wondering.

    To be avoided! - 'nuff said

    Thanks for your assistance
    Adrian

    Saturday, April 21, 2012 2:18 PM
  • BEWARE!!!!

    1) please post a new MGADiag report - they CANNOT issue a new Key in such a fashion! (even MS cannot do that!)

    2) Is the physical sticker coming? if not, then they are pirtates. pure and simple.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, April 21, 2012 4:54 PM
    Moderator
  • BEWARE!!!!

    1) please post a new MGADiag report - they CANNOT issue a new Key in such a fashion! (even MS cannot do that!)

    2) Is the physical sticker coming? if not, then they are pirtates. pure and simple.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Hi Noel

    Allegedly, something is in the post to me (probably 3 scorpions in a Fed-ex box!) - I'll let you know what it is when it arrives.

    Here's the MGADiag - don't know what it tells you ?

    Thanks

    Adrian

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-7K7H9-YWQVH-DT9TJ
    Windows Product Key Hash: sy9pCsYXRfqzfbs7l/Sj/zISPxM=
    Windows Product ID: 55274-OEM-2268996-74899
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\New User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF897B9A-7C1A-4E43-ADC9-A44FDD9F242C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DT9TJ</PKey><PID>55274-OEM-2268996-74899</PID><PIDType>3</PIDType><SID>S-1-5-21-1757981266-1383384898-1417001333</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>05CI.M043.20090821.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20090821000000.000000+000</Date></BIOS><HWID>30E933AF01842079</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E710:Samsung Electronics CO., LTD
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Saturday, April 21, 2012 7:28 PM
  • That does appear to be a valid Key.

    Darin (the forum owner) may be able to tell us more when he gets in on Monday, as he'll be able to trace the activation history.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, April 21, 2012 7:41 PM
    Moderator
  • I have checked the Product Key and it is Valid and Genuine.

    It has been activated once and I don't see any other possible problems with the key.


    Darin MS

    • Marked as answer by adrian5750 Wednesday, April 25, 2012 6:01 AM
    Tuesday, April 24, 2012 7:58 PM
  • I have checked the Product Key and it is Valid and Genuine.

    It has been activated once and I don't see any other possible problems with the key.


    Darin MS

    HI Darin

    Many thanks for checking that for me.

    Seems that, whatever else my supplier may be guilty of, Windows piracy isn't one of their crimes! <grin>
    Thanks again
    Adrian

    Wednesday, April 25, 2012 6:04 AM