Getting problem while opening a project RRS feed

  • Question

  • Hi

       am using EPM 2003(MSP and PWA) through citrix and based on Windows Authentication.
    When am trying to acess MSP it shows list of available Project server accounts and am entering
    into one account
    After it shows login dialog box. it ask me to enter user name (username field has been
    disabled) and password after i clicked CANCEL button it throws below error

    An error occurred while trying to access Microsoft Project Server.
    This could be caused by the following:
    * Low memory.
    * Some components might not be installed or registered properly on your computer.
    * Some components might have become unstable.
    Try the following:
    * Free up available memory by closing any programs, projects, or windows you are not using, and then try again.
    * Reboot the computer.

    Note : It happens for only one project

    Please help me to rectify this issue


    Tuesday, February 22, 2011 12:31 PM


All replies

  • How much physical memory is on your workstation.  Check the task manager and see what else is using a lot of memory.  How much memory is remaining after a reboot.


    Michael Wharton, MBA, PMP, MCT, MCSD, MCSE+I, MCDBA
    Tuesday, February 22, 2011 1:02 PM
  • Check this KB article for same error : http://support.microsoft.com/kb/887026

    if this doesn't works, rename your Global.mpt at your windows profile also

    try recreating the user profile, it has helped in past



    Thanks | Sunil Kr Singh | http://epmxperts.wordpress.com
    Tuesday, February 22, 2011 8:10 PM
  • Hi Sunil

               Thanks for reply.  But am accessing MSP and PWA 2003 thru citrix only and MSP is not installed in my system

    whether i have to follow the same procedure for citrix ???





    Wednesday, February 23, 2011 9:22 AM
  • Hi Michael

                    Thanks for your reply. It happens only for one project and with different resources.

    Note : Am accessing MSP and PWA 2003 thru citrix




    Wednesday, February 23, 2011 9:29 AM
  • Hi Sunil

             As you suggested the profile has been re-created but still the problem persists

    Help me



    Wednesday, February 23, 2011 12:00 PM
  • Santosh:

    One last thing to try is to determine whether there is some corruption in the project plan itself. Save this as an XML file to your citrix desktop or local machine, delete the server version, and then use the Import project to enterprise wizard to bring it back to server.


    Gary Chefetz, MCITP, MCP, MVP msProjectExperts
    Project and Project ServerFAQs
    Project Server Help BLOG
    Sunday, February 27, 2011 1:18 PM