Hi,
For this type of question, you should contact the regional service center for your country/region. Here is the URL:
http://www.microsoft.com/learning/en-us/help.asp
Also, I removed the candidate ID from your post. You should be careful about posting identification numbers like this online. You will want to provide your candidate ID to the regional service center. You may also want to provide a copy of the score report.
This will help them resolve your issue quickly.
Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.