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Windows Vista Build 6002. This copy of Windows is not Genuine RRS feed

  • Question

  • Today, I've run into a similar problem as some of the others in this forum.  After I had rebooted my HP laptop (because an iTunes upgrade and 3 MS security updates I did required it), I started receiving the message that I need to do a Windows Activation.  Unfortunately, I do not have the product key.  This laptop was purchased from Best Buy in 2009. 

    On the Windows Activation message, I selected the activate later option and the laptop boots up fine with access to the internet and everything else.

    I found the instructions below to correct a Windows Activation issue and was able to run all of it fine except step 12...

     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. Be sure to use the Product key on the sticker on the side or bottom of the PC (some laptops may have the sticker located in the battery compartment) To Activate, please use the Activate by Phone option.

    Since I don't have the product key, I clicked on "Go online to validate that your software is genuine" link which opens an IE window to that screen.  However, this activation screen only appears for a couple of seconds before it auto switches to the Bing home page.  Regardless of what I do, I cannot bring up the Activation screen.

    I need some help....

    Here is the MGADiags I ran

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {ACA6AB64-AF62-4DF2-BF0A-391D526E38DE}(2)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ACA6AB64-AF62-4DF2-BF0A-391D526E38DE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1752457516-2928023065-2235905500</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv5 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20081029000000.000000+000</Date></BIOS><HWID>90303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>280E5810ED4BF1E</Val><Hash>YXSP7H6mcYpUI0hp+Ply7xdKnDE=</Hash><Pid>81602-911-4081251-68514</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEA6GGsTlAe5Fl6f2JtbAgKMfL0GkSeZFjfrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

     

    Saturday, March 5, 2011 10:07 PM

Answers

All replies

  • One thing I might add. I have a product sticker on the bottom of my laptop, but all of the letters on it have worn off so I cannot use the product key that would be on it.  At any rate, as I noted in my original post, I've done 11 of the 12 steps for the one resolution method.  The last step to go the validation site won't let me do that...
    Saturday, March 5, 2011 10:43 PM
  • "jcastleman7" wrote in message news:3d205543-fde4-4cd8-845f-5520d8ea5bc0...
    One thing I might add. I have a product sticker on the bottom of my laptop, but all of the letters on it have worn off so I cannot use the product key that would be on it.  At any rate, as I noted in my original post, I've done 11 of the 12 steps for the one resolution method.  The last step to go the validation site won't let me do that...

    There's no mention of the validation site in that fix!
    It asks your to input the Product Key from the COA sticker, and then activate it, if requested to do so. Activation  and validation are two very different processes.
    The OEM_SLP product Key cannot be activated online or by phone, as it's designed to be self-activating, using data from the machine's BIOS, and certificates built in to the OS by the manufacturer.
     
    Try going to the Validation diagnostics site, and seeing what it has to say about your status...
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, March 6, 2011 2:46 AM
    Moderator
  • OK.  Regarding the validation site that "step 12" took me to was www.microsoft.com/genuine/validate.  The page would display for a few seconds then switch to the Bing search page.  From what I could see on this validation site before it switched was some note about not having an ActiveX Installer.  I had found some notes in a forum on how to manually install ActiveX but it did not work.

    On your link to the diagnostic site, I was able to access the page.  But when I click to start the diagnostic tool, it also takes me directly to the Bing search engine page... 

    Sunday, March 6, 2011 5:44 AM
  • "jcastleman7" wrote in message news:a0447726-b29c-4b28-acd2-f080b68799a0...

    OK.  Regarding the validation site that "step 12" took me to was www.microsoft.com/genuine/validate.  The page would display for a few seconds then switch to the Bing search page.  From what I could see on this validation site before it switched was some note about not having an ActiveX Installer.  I had found some notes in a forum on how to manually install ActiveX but it did not work.

    On your link to the diagnostic site, I was able to access the page.  But when I click to start the diagnostic tool, it also takes me directly to the Bing search engine page... 


    The following article, or fixit may help....
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, March 6, 2011 9:46 AM
    Moderator
  • I tried the intermediate and advanced steps and they didn't resolve the issue.  After enabling script debugging for IE, I did get a pop-up window with the following message when I went to the MS Diag site www.microsoft.com/genuine/diag

    Line: 1
    Error: 'undefined' is null or not an object

    Sunday, March 6, 2011 6:54 PM
  • Hello jcastleman7,

      At this point I would recommend contacting Microsoft Assisted Support, using one of the below URLs, for further assistance.

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

     

    Thank you,


    Darin MS
    Thursday, March 10, 2011 8:59 PM