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Windows One Care Firewall RRS feed

  • Question

  • Each time I start Family Treemaker I am required to allow or block the program.  It is configured to allow in firewall settings.  How can I stop it from asking me each time I start the program?  It is becoming irrating.
    Jimmy 
    Retired Military
    Friday, February 20, 2009 2:23 AM

Answers

  • The only reason that I can think of for this happening is that Family Tree Maker is dynamically updating itself every time you start it. Therefore, it never appears to be the same program that you initially allowed. In the firewall allowed list, are you seeing multiple entries for the program or only a single entry? If it is the former, is the version different for each listing?
    Do you have any other programs that you needed to allow? Do you they work without the firewall prompt on subsequent launches?
    You may want to contact support to have it investigated.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, February 20, 2009 1:43 PM
    Moderator

All replies

  • The only reason that I can think of for this happening is that Family Tree Maker is dynamically updating itself every time you start it. Therefore, it never appears to be the same program that you initially allowed. In the firewall allowed list, are you seeing multiple entries for the program or only a single entry? If it is the former, is the version different for each listing?
    Do you have any other programs that you needed to allow? Do you they work without the firewall prompt on subsequent launches?
    You may want to contact support to have it investigated.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, February 20, 2009 1:43 PM
    Moderator
  • I have added FTW.EXE to the Firewall Exclusions and have the radio button checked for allow.  Each time I launch the program a popup called user accounts control pops up and say's that an unidentified program is trying to access my computer.  Once I click on allow it goes ahead and runs, but I have to click on allow each time I execute it.
    Jimmy
    Retired Military
    Sunday, June 28, 2009 3:44 PM
  • It sounds like your issue is that the program is not designed to work with Windows Vista and is doing something that the developers of Windows are trying to get application programmers to stop doing. Contact the maker of Family Tree Maker to see if they have an update or a solution. It isn't your firewall, but Vista's User Account Control that is warning you.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Monday, June 29, 2009 12:09 AM
    Moderator
  • I see a lot of people complaining about having to move to the UAC dialog box and click to allow the action that you want.  I felt the security was useful, but found it tedious to have to move the mouse to the confirmation button.  But now I just type Alt-C so my fingers don't even have to leave the keyboard.
    Sorry, I know that won't solve your problem; but hopefully it will mitigate the pain a bit! 
    BTW, I bought a laptop last week that has Windows Vista Home Premium and am also having problems with OneCare.  It doesn't seem to talk to Windows Security Center.  The Windows Firewall is often off, but there's no listing for any other firewalls; the same is true for Windows Defender.
    I'm guessing that OneCare has a firewall & spyware/malware protection, and that's overriding the Windows ones.  Moreover it says that Windows Live OneCare isn't compatible. :-( 
    I'm sure it's a great product, but it's not cheap, and I'm pretty frustrated with it now.  If it has a built-in functionality (firewall, spyware/malware protection) it would be nice to know, and even nicer if it communicated that with Vista!


    *Thanks*XieXie*Shukran*Spasiba*Shukria*Gracias*Arigato*Tarima Kasi*Kamsahamnida*Dziekuje*Danke*Merci
    Wednesday, July 15, 2009 1:51 AM
  • I see a lot of people complaining about having to move to the UAC dialog box and click to allow the action that you want.  I felt the security was useful, but found it tedious to have to move the mouse to the confirmation button.  But now I just type Alt-C so my fingers don't even have to leave the keyboard.
    Sorry, I know that won't solve your problem; but hopefully it will mitigate the pain a bit! 
    BTW, I bought a laptop last week that has Windows Vista Home Premium and am also having problems with OneCare.  It doesn't seem to talk to Windows Security Center.  The Windows Firewall is often off, but there's no listing for any other firewalls; the same is true for Windows Defender.
    I'm guessing that OneCare has a firewall & spyware/malware protection, and that's overriding the Windows ones.  Moreover it says that Windows Live OneCare isn't compatible. :-( 
    I'm sure it's a great product, but it's not cheap, and I'm pretty frustrated with it now.  If it has a built-in functionality (firewall, spyware/malware protection) it would be nice to know, and even nicer if it communicated that with Vista!


    *Thanks*XieXie*Shukran*Spasiba*Shukria*Gracias*Arigato*Tarima Kasi*Kamsahamnida*Dziekuje*Danke*Merci
    See this thread:
    http://social.microsoft.com/Forums/en-US/onecareupdate/thread/297455ff-0484-4dd6-9627-ca1b0e30b015

    Yes, OneCare turns off Defender and the Windows Firewall as OneCare provides that protection. Do not turn them back on.
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Wednesday, July 15, 2009 12:40 PM
    Moderator